SERVPRO of Broome, Cortland, Chenango, Tompkins, Tioga, Chemung, Schuyler Counties

"I had an absolutely fantastic experience with the contracting side of Servpro Binghamton. Complete kitchen remodel, down to plaster and plywood. It was an "unplanned" remodel due to water damage. Not the most stress-free of circumstances, but Servpro made it extremely painless and simple. The were able to manage the entire project and walked me through the process with great care. First Shawn (or Sean?) worked with my insurance adjuster to ensure everyone was on the same page. That was a HUGE help. Then Jared came in to help this clueless homeowner pick out materials and a layout for the whole kitchen. Great suggestions and we were able to use a lot of locally sourced products! After all the supples arrived Dan B came in to essentially build an entire kitchen. By far the best experience I've had with a contractor/carpenter. Professional, courteous and with an amazing attention to detail and quality. Everyone was always more than happy to address any questions I had and even offered lots of very helpful advice along the way. I love free education! Thanks also to Randy, Tracy, Dave and Frank for all the help keeping the project moving along! Anyway, that was a long winded way of saying I highly recommend giving Servpro a call for any of your contracting needs."

"I had extensive water damage which required not only a complete tear down of my living room but restoration in that room plus two others due to plumbing issues. The Servpro mitigation and restoration teams were very professional, efficient and did an excellent job throughout this process. Tear down and cleanup was thorough and complete, and the restoration that included plastering, dry wall, and painting was superbly done! I'm 100% satisfied with Servpro! Thank you!"

"Due to a garage fire, my house was full of smoke and soot. Servpro acted quickly: Shawn, Jared, Jason and their team removed damaged carpeting, set up air scrubbers, wiped down surfaces and cleaned all area rugs. Shawn provided an estimate and was great at communicating with me and explaining how the process worked. He also corresponded with my insurance adjuster to help keep things moving efficiently. Jared brought over carpet samples to make sure things would be of equal quality as before the fire. Jared was flexible with his schedule and even with short notice, met with my insurance adjuster and myself on site to make sure I was happy with the way things were moving. I am impressed with the professionalism and efficiency I experienced working with Servpro. An insurance claim and clean up is a very stressful time and they helped alleviate a great deal of stress. I definitely recommend them and will use them again in the future if need be. Thank you Servpro!"

"I have had the pleasure of working with many different people throughout the entire company. Each and every one has been responsive and efficient. No one wants to have to call a disaster recovery team but if you do find yourself needing one these are the guys and girls to call. You couldn’t ask for a more professional and responsive team to help you in your time if need!"

"Our septic backed up and partially flooded our finished basement. Servpro answered the call (1AM) and scheduled a team to arrive around 8:30 that morning to clean it up! The team worked quickly to clean up the mess: removing carpets, disinfecting everything, and then they walked us through the process of dealing with our insurance company and next steps. The entire tram was polite and professional, and they communicated throughout. The end result of the total repair is amazing. We are very pleased overall and would highly recommend Servpro."