Hampton Inn Parsippany

"Stayed at the Hampton Inn Parsippany From January 26th to 28th Nice welcome at the front desk from Elona and Ahmad with water and snacks, Bed and Pillows were very comfortable. Breakfast was excellent, the freshly baked waffles and sausage was the best"

"We were incredibly disappointed with the cleanliness of our room. The bathroom felt very unsanitary. Firstly, the bathroom ended up having many flies flying around and landing on the ceiling, towels and shower curtains. In addition, when I went to take a shower, I discovered that the water would build up in the tub and not drain properly. Even half an hour later, barely any of the water was drained. Lastly, when I went to grab a towel to dry myself off, the first towel I grabbed had two disgusting brown stains. For me, that was the last nail in the coffin. I felt incredibly disgusted. In addition, when we requested to swap out our feather pillows for non-feather pillows (as one of us is allergic), one of the replaced pillows had a brown streak on its pillowcase. The air in the rooms was also very dry especially when sleeping at night. We brought a leaf inside that we wanted to preserve and within just a matter of a couple of hours, the leaf completely dried out and shriveled up! Thankfully, when we brought the cleanliness issues up to the front desk, the employee assisted us by moving us to a new room that seemed to not have any of these problems, so we were grateful for her despite it being the middle of the night. Overall the price we paid for the stay was NOT worth it considering we ran into these basic problems. I would not stay here again. This is incredibly surprising considering that Hampton has a generally good reputation. One other thing to mention is that although we used the Hilton messaging app to request our room to have the feather pillows swapped out with non-feather pillows before our visit, the app made zero difference. Despite the employee promising that he would swap our pillows, we still had feather pillows upon our arrival and had to go to the front desk to request the pillows to be swapped out. I will say there are a few things we were happy with. Firstly, when we arrived early (before check-in), although we were completely fine with waiting and checking in later, the employee at the front desk kindly waived the early check-in fee for us and let us check in early. Second, an employee at the front desk that moved us to a different room upon hearing our issues with the bathroom, was very quick and polite, even in the middle of the night. Third, we greatly enjoyed the food provided at the free breakfast, as it had a good variety of foods to choose from and was very tasty. (I really enjoyed the fact that they even had waffle irons and batter to cook your own waffles with)."

"To be honest, we only go to this hotel twice a year to attend a horror movie convention called Chiller Theatre, so I've never stayed here and can't comment on the rooms or customer service. I can say that the layout of the parking area is a bit wonky and there are 3 entrances you can use to get into the building. I imagine this hotel regularly hosts conventions as there are many public rooms of various sizes that can be used as meeting and/or dining rooms and a bar, steak house, outside seating area, etc. - it's a bit of a maze. I might feel differently if I stayed here, but for now, it's functional when we need to visit and has a decent restroom to use before we head back to PA."

"My family and I spent three nights at this hotel during the first weekend of October. Our expectations were modest. Based on comments in other reviews, we were not expecting our room to have a microwave and a fridge, but we were very happy to discover that it did! The room was clean and quiet, and the complimentary breakfast featured a wide variety of choices. There are many places to shop or eat along route 10 within a few miles of the hotel. We would stay here again."

"Just recently stayed at this hotel. I have stayed at several hotels in the area recently as I live out of state and am visiting a family member. This is by far the best hotel in the area I have stayed at. The front desk was so accommodating as soon as I walked in, my room was clean and spacious, and the complimentary breakfast was delicious. They even followed up each day to make sure everything was to my satisfaction during my stay. Would absolutely Recommend!"