CVS

"CVS Mercerville has been our "home store" for about 17 years now, so our review is not based on a one-time visit. Unfortunately, CVS Mercerville is losing badly in comparison with other CVS chain stores, say in Robbinsville, on the same Route 33. Mercerville store is badly understaffed, so to find an associate is often a time a "mission impossible." The store associates don't greet you, there are no smiles here, and you don't feel like a welcomed or appreciated customer. The pharmacy staff is slow and doesn't seem quite efficient. There are self check-out stations available. The store's Wi-Fi (CVSConnect, no password required) is slow and glitchy. Two spacious parking lots are located on both sides of the entrance."

"The pharmacy is a joke. 20 minute wait time. Can't even do there job of getting a script ready that should have been ready 2 days ago. Don't go here unless you pay nothing for scripts. The only reason to stay with this garbage pharmacy."

"Super friendly staff. The pharmacist Shayla was very helpful. I work in an outpatient facility that requires a lot of paper work for my vaccines and she filled it all out without complaint even though her shift was clearly ending."

"Worst possible pharmacy I have ever dealt with! Wait over half hour in line at drive thru. No one in front of me! No one answers the call bell! 3 people milling around behind the counter. Drive up window completely ignored."

"This is the worst drug store on the face of the earth! I called to renew a prescription and the system told me it could not be refilled even though the bottle said 1 refill. I waited 10 minutes for someone to answer the phone and they told me that it had already been refilled even though I had not previously called it in. When I got there to pick it up the line was not moving so I left and came back later. Told them I had a good RX coupon and she said she saw it in the computer. Sent my card in to pay and waited and waited and waited. Then she came back and said she tried to bill it that way but it didn’t go thru so she charged my card the $19 instead of the $13.44 that I was supposed to pay. I told her I was only paying the $13.44 that was on my coupon and she said she would have to issue a refund and then charge the card the correct amount. Another 10 minutes to wait. Several people pulled in and took the COVID tests and left and I was still waiting. All I wanted to do was pick up ONE prescription. Should not take over half an hour to do that. These are the most incompetent people that work here. Over half an hour already and I still do not have my medicine. This is ridiculous. Do not use this pharmacy. They are a bunch of incompetent morons."