Jimmy John's

"Horrible experience with team on 2/1/24 between the hours of 4:30 and 6:40. They were supposed to redeliver a replacement sandwich and when called 1.5 hours later to ask where it was, the person on the phone claimed he had redelivered to my house and I wasn’t there. All the windows in the house and we were next to my front door the entire time but he delivered and dropped off on my porch. No Ring notifications, no sandwich. I asked him to refund my sandwich to which he claimed he can’t refund me three sandwiches. Then proceeded to yell at me. Then hung up on me. They won’t return my call, or my money. 10/10 would recommend if you have an incompetence kink or are trying to lose weight (due to starvation). Their kickin’ ranch is fire, though."

"I eat at Jimmy John’s all the time, multiple locations across the country. The big guy that works at this location is a jerk, very rude terrible customer service, and told me that the franchise would not allow them to take a bill larger than a 50 that may be the case, but it’s a terrible rule by the franchise and Jimmy John’s corporate should look into this the way he presented it was not professional"

"Tried to order delivery, called after 30 minutes, wasn't mad just had to go back to work. Got told all sandwiches were out for delivery. 15 more minutes went by, still no sandwich, called and asked him to just cancel the order and got told okay then hung up on. Called a third time and he argued that it would be there soon, but I had to go back to work. Asked again to just cancel it. He said okay, we will see if he actually does or not."

"I ordered a number 4 with extra mayo, ez lettuce, and tomatoes; side of lemonade and a brownie for curbside pickup. I didn’t receive any tomatoes or extra mayo and I had to go back inside to get the lemonade I ordered which totally defeats the purpose of curbside pickup. First and last experience at Jimmy John’s. 8 months pregnant so I still ate it lol but overall terrible experience."

"Just left the store after my dining companion and I ordered and ate a number 4 and a number 9. The food selection and taste are as generic and bland as the atmosphere. The staff is adequate to do their job but not terribly engaging or outgoing. The music was not what i would choose to play in a restaurant. With that said; if you enjoy 90’s grunge rock plus the most vanilla cookie cutter sandwich well then this is your mecca. Update: I did provide the information via the link the company provided 7 hrs ago ( as of this update). I don’t know what can be done as the menu and food products are sourced by corporate and corporate business partners. I expect little change as franchisee’s are held to the standards and product sourcing as outlined in their agreements with the franchise holder. Unless Jimmy John’s Corporate reviews this and they make changes this will not change. And staffing is what it is post pandemic. But to all who might venture to this location within a mile going East there are other sandwich shop options."