Lowe's Home Improvement

"I've been with Lowes because of the military discount for about 15 years. I recently signed up for the Pro Account and it was not explained to me about and losing the military discount. I have contacted them locally and the corporate office. I told them to take me off of the Pro Account to get military discount. They could not change my status to receive the military discount. I have been going to the Menards and Home Depot in Quincy and the Home Store since this started and the employees are very helpful and polite. Lowes lost about $1,500.00 in sales since this started and will lose more to the Home Depot and Menards in Quincy IL and the the Home Store in Hannibal MO Home Depot gives me the militay discount. I guess this shows how much Lowes cares about veterans and their customers. I hope enough veterans read this and are careful if they sign up for a Pro Account and do so with a knowledgeable employee helping them through the process."

"Clean store. Spacious isles and loved the inside lumber yard. Picked up another cabinet and was checking out in the lumber yard for the load out area under the canopy when we found a lumber cull pack by the door do we took that home with us as well. $370 in lumber for $99 some great value still a lot of good use will get my brooder area built and then some."

"I went to lowes to get a stove. I had to oder one because they don't carry none in stock and refused to sell me one off the floor. They next day when the delivered it, the delivery guys stopped out on the street instead of pulling in my driveway. They asked me to drive my truck up to them so we cd t it into my truck which they did. Expecting them to follow me to help unload it, as I got to my house I realized the guys had already left. So here I am with this brand new stove that not in a box or package of any kid to unload myself in the pouring down rain.. in the store there was two employees, richard and Hayley that were very helpful and pleasant to work with but the delivery of the stove was a complete joke. The stove was left out in the rain while I had to call someone to come help unload it."

"Workers aren't very friendly. I've had several issues with them trying to sell broken/missing pieces at full price, when they offer a discount for stuff like that (like $1 busted bags of cement). One lady signed me up for a preloaded card that never worked and the manager told me it was my loss even though I had the receipt. Seems like poor careless management."

"When visiting this store you can find anything and everything you will need. The staff are willing to help you find it as well. Today, we found where something should have been located, and online, it told us they had 3 left. However, it wasn't in the bay. An employee helped us track it down so that we were able to purchase what we needed. We received top-notch service on a day that they are packed with customers."