Walgreens

"The wait time at this pharmacy location is a joke. The drive through line is always backed up."

"If you or a loved one is a diabetic and depends on insulin to survive DO NOT TRUST this pharmacy. I’ve had multiple issues with them in the past but stayed with them out of convenience. Today was the final straw. My wife is a type 1 diabetic. I often pickup her prescriptions as it is close to my place of business. Her last prescription couldn’t be filled completely. They said we’ve made a “note” on the account and you can come back whenever to get the rest of her insulin pens. Today my daughter had her tonsils removed so I needed to pick up her pain medicine and the rest of my wife’s insulin. Problem 1; they “can’t make notes on accounts” and they had no idea what I was talking about for the remainder of my wife’s insulin. We go back and forth for 30 minutes before they decide to check the fridge and find my wife’s remaining insulin on a hand written note. The fact it took 3 people 30 minutes to find this is scary considering it’s a life saving drug and they apparently don’t keep inventory or a log of medicine owed to people. Back to my daughter, her pain medicine couldn’t be filled because of her “age”. She is 6 years old. At the time of this my daughter is in the car in pain ready to head home. I pay in cash to hurry the process as the doctor had told us to give her the medicine “as soon as you get it”. After calling insurance I was informed that they never had a prescription in her name attempt to be filled and they would never have objected to it because of her age. I called to speak to a manager who was unsympathetic and offered no help. I will no longer trust this pharmacy and advise others to do the same."

"Picked up Christmas cards I had printed, but they put them in a regular picture envelope all shoved in instead of a box with envelopes...the cards are all curved and not flat like the cards I purchased in the past..I asked if that was normal for them not to be flat ...they said yes..but I know if the job had been done correctly and they'd been put in a photo box they'd be presentable. Waste of money and no offer to reprint them after I stated they had never been curved before... time to hire a new photo person."

"Now Walgreen at Republic Rd needs every month refill prescription. What a joke. I gave prescription for total of 6 refills. I took only one and have 5/refills. Now Walgreen tech said I need to bring prescription for refill. They are telling me to complaint to 1 800 Walgreen. This branch has no supervision and no responsible person, staffs do not know what is the meaning for customer care."

"My fiance had come through the drive thru one morning to pick up my 4 year old daughters medicine. They said the wait time would be 2 hrs. 6 hours later, they still don't have my daughters medicine. The young kid at the counter was so rude, and the pharmacist wasn't better, as he stated he didn't want me to overdose my child. I was appalled, as I am a nurse. I will never come back. Def Campbell and battlefield is much better. If I could give 0 stars I would."