Rick Leonard Heating, Ac, Plumbing, & Home Services

"Review 2.0 One year after the water heater: 1/24/2024: Pipes froze up about a week ago, but didn't seem to break. A few days ago, I checked the crawlspace and found three small puddles and could see a drip coming off an elbow on the waste line from a vanity, over one of the puddles. No obvious signs of a break in the fresh water or waste water lines could be seen from the crawlspace entry. I wanted a pro to come check to be sure there weren't any breaks in the line. These guys got out the next day and stayed in contact with updates on when to expect service. Donnie arrived and checked the lines, finding no leaks. Assumption is condensation from the thawing lines may have been the source for the puddles. Donnie said if a leak does present itself that he may have missed, they'd return to repair it for the cost of the time and material without a service call charge. Can't ask for more than that. Very happy to have a professional, responsive and responsible company we can depend on. Used the business to repair a hot water heater and gas leak. We found a leak on the hot water outlet line from the water heater and smelled gas as well. Turned off the gas and made a hasty and not terribly successful repair to the leaking line. I called them to see about getting a new water heater as it was over ten years old. Because of the demand for plumbing repairs, we had to wait a couple of days, but they stayed in touch daily with updates. When Scott and his helper/apprentice Donnie arrived, they quickly found the gas leak and determined we didn't really need a new water heater just yet. Scott and Donnie cut out the DIY outlet line I tried to put in and replaced it with the right connections that didn't leak anymore. While the repairs weren't in the inexpensive category, the cost was fair. If age has taught me anything, it's that if you tried to fix it and couldn't, it's time to get the pros out. I would certainly recommend them."

"Awesome small business with all your needs for HVAC. Recommend to all!"

"I have used this company twice now for plumbing and HVAC. Both times were efficient and friendly. Took the time to explain."

"I did call u back Rick Leonard never call me back I gave u guys a call back twice never heard from you guy to resolve issue the issue was they dropped a wax ring down the toilet drain when putting the ring back on cause the toilet and everything else to back up in the house I’m need some of my money back are we going have too see each other in small claim this is the only way I’m hearing back from y’all in the internet I talked to a lady last Monday who said she would call me back never heard from y’all had to get another plumber out to fix what Rick Leonard mess up"

"I cannot recommend this company enough. I have used their services for the past decade. They have done wonderful jobs in maintaining an old HVAC system and then replacing with with a new one, putting in clean outs and keeping my pipes flowing and helping to put in a new gas water heater. I will always choose them as they give prompt service at reasonable prices."