Walk-In Counseling Center

"I have been to this place numerous times and have enjoyed every time but the one yesterday. I talked to a counselor i have previously talked to before and she was unprofessional, rude, condescending and I am appalled on how she treated me. Counselors should keep their composure in any situation regardless on any factors."

"This is a life saving service in times of crisis, and an incredible resource to find a good fit for mental health support when you otherwise can’t afford it. I had a tough situation while I was in between insurances and was able to come here, get in same day, and speak to a great counselor. I tried a few different providers before finding one who fit and set up a short term care plan. These clinicians make high quality mental health care accessible, regardless of income or insurance status."

"we went here about 6 yrs ago with my spouse we had a great experience gave us the tools to fix our marriage problems went individual counseling then t together.. David was great not sure it he still volunteers there but he and god save our marriage ."

"in short, i really do think that the people and services here changed my life during a very tough time (and have done so for others i've met as well). sometimes, when in a crisis, you just need someone to listen and give you some extra assistance/resources to boost yourself back up. the folks here deal kindness and respect in spades. the receptionist was incredibly kind, the waiting area was calm, and the counselor i met with was friendly, thoughtful, and compassionate. she followed up with an email link to other services in my area that i hadn't even known of that matched with my insurance status and income! i am so thankful. while the organization may not be able to make as many appointments or visits in terms of long-term counseling (as other reviews have mentioned), they are knowledgable and happy to help you find a "fit" that works for what you are going through with care and kindness. if you are struggling and just really, really need to see someone ASAP and can't be waiting for an appointment that could take weeks or months to come to fruition, this is the place. the people here are good people, and you will be in good hands."

"Wait times were reasonable the two times I went. However, being a free walk in service wait times would vary. Since you are not a able to pick your counselor, you may have to go a few times to find a counselor you like that you can then make an appointment with. I appreciate this service because I have to meet a $6,000 deductible before my insurance will even pay a portion of therapy. So, I am in the process of finding a counselor here that I can work with. I’ve had one okay counselor here and one who I thought was totally unprofessional and thus unhelpful. But there are many people who volunteer their services here so you might get lucky. And if you need help and need this resource don’t be discouraged. I’m a single mother who is thousands of miles from friends and family and, has suffered a major trauma here in Minneapolis. Since the Walk in Counseling Center is my only resource, I’m determined to make it work and keep trying for a good counselor."