Goodwill Northern Michigan – Petoskey

"Just walked up one minute to open, doors open. Walked in and got yelled at that they weren't open. Walked back out while being talked(yelled or angrily persist) to (more like yelled at. Tones would make you believe we just robbed the store. When we walked in it was "GET OUT WE AReNT OPEN" with hand guestering and pushing out the door) and gesturing us to get out. Said something about someone pushing open the door (that's wild but was not us and we did not see it. Also she does not explain this rather just kindve angrily is spewing something like that) insinuating she doesn't know why we're all so desprate to get in (who is we?) We have no issue with somewhere not be ready to be open but being berated unexpectedly is not fun and does not leave a good taste. She decided to let people in as we were walking to the car but was blocking the door previously and didn't even change her tone or call over with "hey actually come on in" just started letting other people in and at this point it's multiple minutes after open. When we shut off the car it was 10:29. I'm guessing they had a wild customer but both of us will not go back with how we were just talked too and pushed out while being yelled at apparently one minute to open with doors literally open. Brunette lady needs customer service training or to be removed from our front. I've dealt with WILD experiences in my jobs and never spoke to someone like that completely uninvolved."

"I will never shop or donate to the goodwill they are way to expensive for stuff that has been donated! I'm beyond disappointed with goodwill there is no good in these stores."

"I’m a thrifter. I’ve been to good wills all around the country. This is thee most expensive and over priced goodwill I have ever seen. I found items that hobby lobby has on their shelves right now, and good will is charging more than the brand new items from hobby lobby. It’s insanity. Idk who is pricing things at this goodwill but they do not know what they’re doing. Good will is already a shady organization but this store is the epitome of such shadiness. Can’t say I’ll be back. Edit 1: I read some other reviews and I’m not the first person to notice this. Incase you don’t know most good wills sell at lower prices to keep product moving through the facility. Moving less product at higher prices creates stagnation. You can be helping the consumers and community a lot more if you priced items more accurately, I.e. lower. It’s all about moving volume. So there is a few explanations, incompetence, laziness, greed, or corruption. The explanations that I have read do not justify the higher prices; if the community was your concern the prices would be lower as profit would be higher helping the consumer and the community, as I previously stated. It’s economics 101.."

"Goodwill is the worst. I don’t know why I try to shop here. Their stuff is so overpriced figuring it is all donated and they pay their employees nothing. This particular goodwills prices are so ridiculous. 3.99 for a soft paper back book? $7.99 for a Walmart brand tank top? Y’all should be ashamed of yourselves."

"I took my mom to Goodwill, I enjoyed the experience with her even if next time we go we aim to only spend around $40 . I felt like the customer service was pretty nice we had a woman help us find mens diabetic socks (They have tons in stock if you want to go pick some up size 10-13). I was also a fan of how they had a Big and tall section in Men's and a Plus size for women separate from the rest, it helped cut down on digging through everything! There was a couple of items put on the floor with stains , two of the white items we picked out had stains. My new dress I bought had stains and I didn't realize until I got home I was disappointed. If they are going to put stained items on the floor maybe marking them down would be a good idea , I paid $8 for this dress and I wouldn't have got it if I saw the stain before hand. The fitting rooms were not open for some reason.I felt uncertain buying some things because of that. I hope they have them open by the next time I come to shop. Overall was a good day and hope to see some good changes next time I come to shop :)"