Walgreens

"Go somewhere else! Continuing a long line of bad experiences at Walgreens, but someone at Big Y recommended I try this store. Went to get a warm compress for an injury and the only option they had was a $20 rubber bag. On the way out, I found an electric heat pad in an aisle at the front of the store with the seasonal stuff (near a huge display of rubbing alcohol and hydrogen peroxide) there were two different kinds in the same section labeled $23.99 each or buy 1, get 1 50% off with no other labels nearby. I grabbed one of each cover (same product, different covers)and headed to the register. The cashier (who turned out to be one of their managers), rang them up and I mentioned the sale and he said that was only for Walgreens members (which I am and had told him already, but he still asked me to take a couple minutes to sign up). The price still didn't change so I mentioned the shelf and the price/sale sign and he checked on his handheld and said that it was a different sale. I asked him about honoring the price clearly marked in the aisle and he said no. He didn't even ask where I found them or to look at it so he could fix the signage. I cancelled my sale and saw him marching to the back of the store nowhere near where the items came from. Manager wasn't friendly or helpful and didn't take accountability for staff mismarking prices."

"Decent walgreens. A little dark and drab but they have a decent selection and the staff is nice. Not sure why it deserves such a low rating."

"Placed an online order for in store pick-up. I noticed the order was missing an item before I left the store and the manager refused to add the item to my order. (they were bogo). They stated I could return the order and repurchase it and lose out on my coupons.. I had to call the 1800 number to get this resolved. To make matters worse the individual I was speaking too was the store manager and they tried to tell the 1800 number that they substituted the item which was not true and they knew I was missing the free item all together."

"You must ALWAYS call to see if the pharmacy is actually open or not. They cannot keep it staffed enough for regular hours, even with the very scanty hours they are supposed to offer. I recommend CVS in Lenox by Price Chopper."

"my doctor called in a prescription for me on Saturday. There was a problem with filling it. I went by Sunday only to find out they were closed Sat & Sun. I called Monday at 10 and after 10 minutes with the automated phone system I was put on hold. after 13 minutes of hold the call got dropped. I called my doctor and he call in a new prescription to CVS in Lenox. I had no problems with them. I will move all prescriptions and drug store purchases to CVS in Lenox."