Metro Credit Union - Peabody - Main Street
68 Main Street, Peabody, MA 01960
Location & Phone number
68 Main Street, Peabody, Massachusetts 01960, United States
About the Business
Welcome to Metro Credit Union - Peabody - Main Street, your trusted partner for all your banking and financial needs. Conveniently located at 68 Main Street, Peabody, Massachusetts, we offer a wide range of services designed to provide value, security, and convenience for both personal and business clients.
At Metro Credit Union, we believe in empowering our members to achieve their financial goals. Whether you're planning for the future with the help of our Investment Advisors or securing a vehicle loan to get you moving, our dedicated team is here to support you every step of the way. Our diverse range of products, from Metro Checking to high-quality insurance coverage, is tailored to meet your unique needs and help you gain financial independence.
For businesses, we offer innovative solutions to track expenses, control spending, and provide attractive employee benefits. We are committed to helping organizations succeed in their communities by offering products and services that feel custom-made for your business.
Our commitment to education is reflected in our financial scholarships for recent high school graduates, ensuring the next generation has the support they need to reach college and beyond.
Trust is the cornerstone of any financial relationship, and at Metro Credit Union - Peabody - Main Street, we strive to build strong, lasting relationships with our members. Whether you need to consolidate debt, apply for a loan, or seek financial advice, our experts are always ready to assist.
We are proud to offer innovative digital products that keep pace with your evolving needs, ensuring that wherever life takes you, we are always here to help. Experience the difference with Metro Credit Union and discover products and services designed just for you.
Please note: By leaving MetroCU.org, you will no longer be under the privacy and security policies of Metro Credit Union's website.
Photos
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Reviews
"I'm actually writing this while I'm waiting on the phone for the fifth time today. I just want to be able to call a branch directly not have to go through hoops to do it. I have a simple question that would take 5 seconds to answer."
"Terrible terrible terrible phone customer service. I’m still on hold. I don’t think anyone actually works there. 45 minutes on hold."
"Great bank, I've had lot's of loans, I love Metro, there are now lots of branches in the area. Free checking, all ATM fees are covered for you, full service bank."
"Worst banking company I have ever dealt with. Customer services is horrendous. I tried to set up online banking to access an account that I have had for years, I called the main number, TWO HOURS later the CSR, working from home (kids screaming the whole time), was unable to complete this simple task. Two days later I try again and got another inadequate CSR (Ashley), wasn't unable to even find my account. Every thing she did she would have to put me on hold and come back 10 minutes later. I told her it would be easier and quicker for me to go to my (somewhat) local branch and handle this in person. Which I did. Being in the middle of a pandemic, I though I best call the local branch to see if they allow walk in customers. Of course the number I googled for the LOCAL branch directs me to some call center, god know where, then went through countless voice prompts only to sit on hold for another twenty minutes, and never reach anybody. It's a complete joke. So I did drive to the local branch, wait for my turn in queue, then to be told I should have called for an appointment. AYFKM. Finally, Carole, the local branch manager was very nice and we finally resolved the issue that should've and could've been handled over the phone."
"Best bank and best tellers evahh!! Every time I walk in they know me by first name and are so friendly and it makes my visit there that much more personal ! Carol the branch manager is awesome and attentive!"
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