Greater Baltimore Medical Center

"This locations service and staff has definitely declined over the years but it is cleaner than many of the surrounding hospitals. Their check in process starts with receiving a booklet that would be efficient if they actually filled it out along the way. They have boards to show where you are on the waiting list but they aren’t really accurate. However, 95% of the staff is always friendly and helpful; which is a relief when you are already coming to a place at your worst."

"The staff is so nice and make the experience of being at the hospital less horrible. I love the nurses and doctors and everyone there. I had a c section 6 months ago and mentally I don’t think I could’ve handled it without them. I had another surgery today and again, they were so kind and helpful. I will never go to any other hospital. The wait wasn’t too horrible, they were on top of stuff, explained everything in layman terms, checked on me, everything. My nurses Alexa and Brandi were so nice and reassuring when I was anxious about leaving my baby at home. I truly appreciate their kindness and sincerity. ❤️"

"Dr was great facility is a hot mess! I’ve seen inner city hospitals more organized than this place! Waiting 1/2 hour to get out of a parking garage and you charge me!! I will actively look for doctors NOT at this hospital!"

"I must speak honestly about my experience thus far with this business. I've called twice now to set up an appointment for an Echocardiogram and both times, no one is in the know of what's going on.... No one received the referral... They don't know each department's fax number... They don't know who is affiliated with the hospital. Grant it, their telephone mannerisms were nice but speaking to the staff was equivalent to endless roads that led to dead ends and u-turns. It's as if everyone exchanged their brains for helium. Very bizarre and a cause for concern!! The interactions with the personnel at GBMC this week raised my anxiety and it's telling me to abandon ship and look for a new Primary provider. To be honest, I started to get the feeling of distrust when the PCP ordered medication for me and never went over the pros and cons of its usage. I paid $100 for medicine that I did not use because the effects were extremely dangerous. I also was billed for $345 for a monitor that I had to wear for 2 weeks and asked my PCP about it only to be told it's fine as nothing was a cause of concern. For that amount I would expect to go over statistics and trends and notations. The integrity of this business is not up to par with my standards. I will be going elsewhere."

"Check down at the bottom of this review for my description of the Da Vinci surgical robot demo. Had a good experience at the ER. I came in with abdominal pain. They teiaged me promptly and drew blood for tests. Then they put me in a different waiting room. I actually got my test results back in the MyChart app before I got out of the waiting room. When I thought they were ignoring my abdominal pain too long, I pointed out to the staff that I was still having pain. They moved me to a separate room where I was seen by a physician assistant. She got my process going. They ordered a CT scan, and once they saw that I actually had a reason to be in pain, they took me back to the main ER and started my treatment. Then they admitted me to the main hospital. That was yesterday. I was treated, and I am much better today. It's taking longer than I'd like to get me discharged, but I know that they have lots of other patients besides me. I recommend GBMC. 5/31/23 Had another interesting experience at GBMC today. Since I'm on their mailing list, they sent out an invitation to a hands-on demo of the Day Vinci surgical robot. Since this was a demo for civilians the robot they showed us was a training model sent over by the company that makes them, not the one they use in the operating room. I thought there would be a huge crowd so I got there early. It turned out that there weren't that many people in the audience so I had the opportunity to play with the robot a few times. It's amazing. It's not the kind of robot that you would see in a science fiction movie. It doesn't walk and talk, and it won't decide to take over the world. What it does is let the surgeon sit at a console across the room and operate on the patient with tiny little hands through tiny little holes in the skin. The surgeon can see in three dimensions and can have 10x magnification so every cut and every stitch can be placed with 10x precision. In the past, women, on average, had an advantage over men for performing surgery since women, on average, have smaller hands. This machine levels the playing field since all surgeons get tiny little hands and operate through tiny little holes. The patient benefits because those tiny little holes heal quicker and don't hurt as much while they're healing. I've added two pictures, the robot and the control module, to the pictures attached to this review."