Allstate Insurance Agent: Harrison Metz

"This Review is for Allstate Claims Department. Not for Allstate Insurance Agent- Harrison Metz office in Towson MD. The agent did a great job by reporting the claim to the Allstate Company but looks like Allstate dropped the ball on us. A glass breakage claim that was reported a month ago has not been resolved by Allstate. They requested us to provide photos and to get 2 quotes. We did that within 2 days of submitting the claim and no response from the agents since then. We followed up a couple times and provided them the manufacturers info as well. They finally called a week later said they didn't get much response from the manufacturer but will have a contractor reach out to us to get a 3rd quote. I guess they were not satisfied with the quotes that we provided. It has been more than a week since then and We never received any call from their referred contractor. Not sure if they will even take care of this claim. This claim is just for a shattered glass exterior door. If they didn't take care of this, I don't know if we can trust them anymore for bigger claims. Time to shop again to find a dependable insurance company"

"We relocated to Maryland just over a month ago, and our transition to Allstate with Harrison as our agent has been nothing short of remarkable. Previously, our Allstate agent had been a childhood friend, but the level of service Harrison has provided has truly been a transformative experience. Even before our move to Maryland, Harrison proved himself as a valuable source of information, exceeding our expectations. This newfound level of support from our Allstate agent during this significant life change was unexpected, given our prior relationship with our agent of over two decades. Harrison and his team maintain a consistently high standard of professionalism and communication. Their responses are not only prompt but also handled with a level of expertise that instills confidence. Landing in Harrison's office has been a stroke of luck for us, and we couldn't be happier with the service we've received. Five stars all the way!!"

"My wife and I worked with Harrison to get a homeowner's insurance policy set up for our first home. He was very helpful, communicative, and honest. He came highly recommended by our realtor, for good reason! I would highly recommend working with him."

"I enjoyed working with my insurance agent Mr. Anthony M. Pitts representing Harrison Metz. He is a true professional person. he lessons to customer and tries to help the customer by any possible means. he tries to offer best solutions and available discount packages to his clients. I highly recommend working with Mr. Anthony. Give Anthony an opportunity to serve you with a quote/insurance plan."

"Harry has always been extremely helpful in providing us with the best possible scenarios for our coverage! He has always taken time to answer and return calls in a very timely manner. The ladies who work at his office have always been pleasant and helpful as well! Ashley Simon"