Retail in Cheadle

“Came in for front and rear bulb replacement, the young man who changed and fitted the bulbs I think his name was Josh, his name certainly began with a J was efficient, knowledgeable and a credit to Halfords. He explained that he had been doing this job for less than a year which surprised me as he was extremely competent. Thank you and great work.”

“We ended up in furniture village by chance one day when we were looking around different shops for furniture for our new home and I’m so, so glad we did. I do have to say that the majority of downstairs items weren’t our style, but upstairs we found so much we absolutely loved - so don’t be put off by what’s visible from the outside, it’s definitely worth going in to have a look around. On our first visit we saw a beautiful ercol sofa on display upstairs and then made our way over to the beds section where Laura came over and introduced herself to us. I’m not even exaggerating when i say, i never knew somebody could know so much about furniture, beds, brands and the business she’s working for. We spent around an hour with Laura looking at frames, material, trying different mattresses and pillows. She was super informative without being pushy and although she knew we weren’t ready to purchase there and then, she still spent just as much time with us as she would have would we have been paying customers, ensuring we had all the information we needed for when we were ready to make a decision. And because of this we knew we wouldn’t go to anybody else when the time came to buy. We left with loads of information, a hot chocolate i believe, and having found the bed, mattress and potentially sofa that we would like. A good few weeks later we saw there was a sale on at Furniture Village so decided to go in, have a look at prices and potentially go ahead with the order. Of course we only wanted to deal with Laura cause of how amazing her customer service was the last time we were in, so we caught her attention and patiently waited for her to finish with her customers. So first we went through the bed frame and mattress we wanted, Laura remembered from the previous appointment the ones we loved and we confirmed that we would like to go ahead with those options. Once the bed options were all confirmed we started to enquire about the sofa we loved, our timing was impeccable as it was only the evening prior to us going in again that they had received an email for the display sofa to go on sale - Laura agreed a price with the other managers which was absolutely amazing for us as buying and furnishing a house isn’t cheap so every little helps. You could tell the staff take great care of the furniture as the sofa looked good as new. We also enquired about the upcoming Black Friday sale and Laura reassured us that the prices are unlikely to go any lower, but should that happen they will price match themselves which was exactly what happened with the Tempur mattress we ordered. Because we chose the finance offer, it was a good few weeks before going in to set up the finance contract as we didn’t want our furniture delivered to a building site… during this time Laura has been so easy to communicate with, there have been multiple times when i have added other items to the order, or enquired about other display items from stores all over which she has organised for me no bother. I’ve honestly never received such good customer service, hence the essay of a review because this amazing lady really needs to be recognised for all her hard work. I went from going into furniture village by chance to furnishing the majority of our home from there, all of which was organised and accommodated by Laura.”

“what can I say it's ted can't go wrong”

“Charlie was very helpful”

“Fabulous store”

“Hannah from Peloton John Lewis Cheadle was extremely helpful from the day I went into the store to the day I purchased the bike over the phone with her. She explained everything and made the purchase process super easy and enjoyable. She went above and beyond and made my buying experience a really pleasant and exciting one. She has continued to help with additional queries I’ve had and has sent me over lots of helpful information to get my started. I couldn’t be happier! Having someone that really is an expert on the product installs confidence when deciding on what to buy and the different models available. I have been debating for years whether to get a peloton but going into store and having a go on the bike really sealed the deal. Thanks Hannah!”

“A professional service with a personal touch. Service has been outstanding from the show we found them at to picking up our rings. Very knowledgeable and made my bespoke wedding ring to perfectly match my engagement ring. Fiancé also got exactly what he wanted at prices comparable to the high street.”

“A huge choice of home utensils and furniture with good taste. my favorite kind of shop. I have bought many things for my house and office from home sense and I think they deserve a good review. Adding some fotos for people to have an idea. Great shop”

“All the people that work in this store are always polite and welcoming. A family run store with the values in tact that so many larger companies have forgotten. Support local, always.”

“Pleasant visit on Saturday afternoon, excellent customer service displayed by the guy who was cleaning the plates and washing up, he spotted my boy having a melt down and offered him a small toblerone to calm him down. Not only was this emotionally intelligent and empathetic this natural token of kindness demonstrated excellent customer experience. I will now visit Costa more when I have the chance over other coffee shops. This man is a credit to your organisation. He wa smashing the pots and tidying up with a smile however he did so much more for your brand today.”

“At Tk maxx Cheadle Yesterday 09/03/23 was my first time in the store and it was a lovely experience. A young approachable staff member (Joanna) by name served me. She was helpful and pleasant with a good sense humour. I will always come back and recommend your store..”

“Ordered 4 100L bags of Bark using click and collect. Received a message within a few minutes to say they were ready to collect. After a short drive I arrived at the store and the bags were waiting on a trolley awaiting my collection. Excellent service.”

“Nice place to work”

“Clothing quality fantastic. Great service. Id definitely buy again. Recommended”

“Ordered full bedroom suite very reasonably priced and very friendly service came today and fitted excellent job would recommend”

“Had a bespoke ring made fantastic service quality items at affordable prices.”

“We are thrilled with the kitchen. The quality is exceptional and everyone believes the worktop to be wood! Thank you for your time and energy when we were making our design decisions, you provided us with so much valuable information so we could make an informed choice. Your customer service is second to none. The fitter worked precisely and cleanly and has done a brilliant job fitting the kitchen. Our splashback finishes it off wonderfully. We do not hesitate to recommend you to our friends and family!”