Fashion forward individuals in Stretford

“I visited the store today , and even though I could only see two staff on, they were both ever so helpful# especially the lady with the blue dress on with the leg tattoos. Thank you so much for your help and patience, finding me the right shoe size being so pleasant and helpful. Their needs to be more shop assistants like this who even when short staffed or under pressure still presents with a smile and more than happy to help even when run off their feet. Thank you, I finally found the right pair of shoes for my mothers retirement doo. I had been all over the stores and was extremely happy when finally finding the right items that would suit my dress perfectly for a special event.”

“Had a fault with a pair of shoes within a few weeks of purchase, so emailed Ego around 7pm. I received a reply the same evening and by the following afternoon I had received a replacement pair. I can honestly say I have never known such excellent customer service. Very impressed!”

“Only went to pick up a click and collect order but was dealt with very quickly. The store was absolutely heaving but the staff were friendly and helpful.”

“Fantastic member of staff could not do enough for me. Absolutely beautiful merchandise and displayed so attractively.”

“Fantastic customer service! I was looking for a certain colour and style of shorts I'd seen earlier that day browsing. The store assistant went out of his way to find 3 different shorts similar to what I described. I unfortunately didn't catch his name but he was working the Tuesday shift around 6-7, either way kudos to him. Everyone in the store was lovely, including the cashier. Will defintely shop again.”

“Friendly helpful staff and fun atmosphere!”

“I was extremely excited to receive my shipment today because I did a load of shopping for myself. I love that all the clothes I ordered are true to size and fit perfectly. The quality of the clothing is also great! I was saddened to open one of the bags only to receive the incorrect pants. I opted to live chat with someone in order to fix this issue. Emma was extremely accommodating and helpful. We quickly resolved the issue and not only do I not have to return these pants, they're also shipping me the correct ones. I would definitely buy from them again when I need a shopping fix!”

“Fantastic customer service by Chloe. Great product knowledge too, extremely friendly.”

“I have gotten both my daughters and myself pierced at Lovisa Trafford Centre during the summer holidays and honestly can't fault it! I came on 2 separate occasions and the young girl Amina that did one of my daughters also did my nose. At my age I didn't know if I'd pull it off but I am so happy with it and it makes me feel younger! I could tell a lot of care was going in to ensuring the positioning is accurate and even. Overall it seems very sanitary and the staff were extremely kind when one of my girls felt a bit anxious. Now speaking, all of the piercings are healing very well and she did reassure us that we could pop back in store if we had any further questions. Plus its much cheaper than anywhere else in The Trafford Centre!”

“Bought online and the product is really good quality, they have a store in the Trafford Centre as well for anyone close by.”

“Great”