Unique dining experience in uk in New Malden

“More cafe than restaurant experience, however the food is wonderful. All the Dosas are so tasty, tandoori chicken was beautifully presented. Best of all was the Kadai Paneer curry with it's lovely thick rich curry sauce, this always varies in quality but this was the best yet! Please don't change it!”

“SALES EXPERIENCE: I had a really great sales experience at Sofology New Malden. I had two visits, the first to check out the sofas and then the second to actually make my purchase. Both times I appreciated the staff's friendly welcome, balancing attentiveness as well as giving us space to consider our purchase when we needed it. It was much better than a nearby furniture store which had very pushy sales staff who put us off immediately. On our second visit to make the purchase we were helped by Jimmy who was friendly and did everything for us, demonstrating how the sofa bed we were interested in worked and also demonstrating an alternative sofa bed so we knew all our options. He was knowledgeable answering all our questions on fabric and cushion materials. Finally he took us through optional add ons and our financing options all the way to a successful purchase. All the while he listened to our requirements and made us feel like valued customers and we appreciated the time he spent with us. He advised us that the lead time on the sofa we were interested in was under 8 weeks, so I will reserve judgement on the final product until it actually arrives! For constructive feedback, I had two minor gripes. 1) Sofology's website does not give the detailed dimensions of the products that you need to know for whether you can get the sofa into your home. For example, the dimensions on the website give the height of the sofa including back cushions, but you can, of course, take the back cushions off to get it through a door! I took a tape measure along to the showroom to measure the "hard" dimensions of the sofa bed to double check that the sofa bed could get into my home. 2) The New Malden showroom did not have the material I wanted (Drift Lime) on a sofa so I could not see it on a full sofa. Jimmy explained that this was because the choice of fabrics was greater than they had space in the showroom to display. The swatches were good to get a sense of the fabric, but it would be good to see a bigger sample. Some sofa shops have a big rail of fabrics on hangers so you can see what a big sample of each fabric looks like. Overall, a great experience. UPDATE 14/11/2022: DELIVERY EXPERIENCE My sofa order took just over the 8 weeks I'd been quoted for the sofa to arrive at the Sofology warehouse, but not too concerned about that. For the first delivery attempt that Sofology arranged my address did not go into their system properly because the name for my block of flats got removed from the delivery address. The delivery driver ended up five minutes away, but said he was unable to come and deliver to my flat because the address was not exactly correct, which was frustrating. I called Sofology back and they told me to call the New Malden store. The staff member I spoke to was very apologetic and helpful, understanding my issue and making sure to manually fix my address on the system. I also received good communication from Sofology central office to rearrange delivery. On the day of second delivery attempt I kept updated on when the delivery would happen on the app. The delivery staff carried my very heavy sofa bed up several flights of stairs to my flat and also had to negotiate parking because all of the spaces outside of my flat were occupied. They were professional and courteous, true heroes. The result is that I have my new sofa and I love it! I will post an update again in a few months to note how it has performed.”

“I was recommended this place and it did not disappoint! We got the whole chicken (half signature fried and half spicy glazed) with a side of chips and Soju! The chicken was delicious! The service was great, very friendly staff! Service was a little slow but I believe it’s because we arrived just before they closed for lunch!”

“Great salads, sandwiches, gelato, sorbet and coffee. Nice delicatessen selection of Italian meats pasta, biscuits and cheeses. Quietly situated off New Malden High Street. A great place to sit relax and have a natter, either inside or out.”

“Excellent hidden gem in New Malden serving up excellent Persian fare by the owner-chef. Service is excellent and the dishes full of flavour. The breads are cooked in a traditional tandoor in the dining hall are as fresh as they come. Highly recommended.”

“the food was delicious and tasty, the place is really cool and the service is excellent! I will definitely come back more often”

“We’ve been looking for a great sushi restaurant since we moved to London from the US 7 months ago and now we’ve found it! Nori was excellent with good portions, good prices and great service. Glad we found a new favorite restaurant Look for the sign above the drive/alley and take the stairs up one floor. You won’t be disappointed”

“I really like the food here, especially the noodle dishes and the Dumplings which are both made in house. Food is always made fresh when you order it. The portion sizes are huge as well hence good value for money. My favourite is the braised beef noodle soup, try it out!”

“It's a nice small Korean restaurant. Not the best at dealing with vegetarians. Has a good local energy with very good lunch time deals! Unbelievable communication system installed to streamline guest to server experience. Lovely decor, with passionate staff!”

“Very nice quality kebab, and clean shop. Wide selection on the menu. I ordered the lamb shawarma wrap. It's a little bit on the expensive side at £9.00 for a large. But it certainly was tasty! Will be coming here again for sure.”

“Amazing Korean barbecue restaurant. Buffet with good variety of food. The meat is very tasty, liked the seasoning. Good quality-price. There is a quite big awaiting time in here, as is so popular restaurant, so allow plenty of time and while you waiting for your table, just have a drink in the pub next door. Quite good pub as well, exactly.”

“I LOVE the food from this place and I get takeout from here regularly. Everything tastes good , is made quickly and the staff are friendly ! Plus the pricing is really good , you get a lot for your money. It's my favourite place in New Malden for take out hands down !”

“Great local pub! Bar staff are great, food and drink selection is amazing and so reasonably priced for the area!! The beer garden is great in the summer too- loads of space, outdoor TV and always got a great playlist going.”

“The decor is more akin to an airport pub or a 3 star hotel but it works well and feels spacious and glamorous. The drink prices are amazing even for a spoons. 99p for a Greene King IPA. Highly recommend best pub I've been to in New Malden.”

“Friendly, lively modern Chinese takeaway. Open plan kitchen shows their confinence to all customers about their quality of food and Hygine of kitchen. About the menu, all are high standard takeaway we can expect from chinese resturant yet reasonably priced. however, Young friendly boss here only offer proper fried Hofun in this area as far as I am aware.. I ‘ve been eating seafood hofun here for many years and still wating to order for myself later today.”

“Type of customer: morning coffee and dash to the station. The staff are great, very friendly, fast and always have made a delicious coffee, never burnt. I’ve yet to sit down and try food but the coffee is spot on every morning! Thanks ladies!!”

“Alina, Liam and his team are absolutely fabulous.They are prompt , work diligently and are totally reliable.Their work is fantastic and long lasting. This is the second time we have used their services and are very happy with their service.Thank you!”

“Love the Gganpunggi! So juicy and tender. Not too spicy, nor too sweet. LA galbi is on the chewy side, samgyeopsal is good with lettuce and ssamjang. Minimum 2 portions for table top BBQ. Charcoal is used, which is a big plus. Staff are friendly, toilets are clean, tap water is available (as required by law), not too expensive, service charge added to final bill”