Shoppers in Chessington

“I know this is a long review, but they deserve it! 5***** Looking to get external insulation and render done before the winter. Getting quotes from builders, noticed they are trying to make money if they buy the materials by using the inflation excuse. So thought let me shop around. Came across EWI Store, website looking good but as I know nothing about building work, I still was not sure what I needed. Decided to call them up, I spoke to Calum Heaney. He was very polite and patient with me as I was asking plenty of questions being a newbie. Calum had explained the process and what I needed, he also explained the differences between the product as the variety options can be daunting. He got me a quote as soon as I got off the phone via email. Now speaking to my builder, I had to change the quantity according to his work and Calum was helpful in making the changes. Once the products arrived, everything was spot on. Out of 55 adhesive bags that I ordered, 2 had a slight split on the bag and some of the powder had come out probably from delivery and I got in touch with the Customer Support department and spoke to Sushmita Sharma. Again, very helpful and told me she will arrange for 2 replacement bags to be sent which I received a couple of days later. Process was very simple. I would like to thank both for their service as it has been flawless compared to other places I have been too when shopping around. The experience was worth it as I now know the process of external insulation and rendering a home. Another thing to point out is that I saved over £1000 on materials compared to what the builder quoted me.”

“It's a nice Company !! Their products are amazing.”

“Nice, spacious and not crowded, always pleasant.”

“Very friendly and knowledgeable staff.”