Shoe collection in Twickenham

“Both Sam and The Team were amazing, they were helpful and knowledgeable especially Sam when it came to fitting a new inner tube on my bicycle. He answered all my questions with a calm, polite friendly matter. Thank you for the great service and advice.”

“I have ordered a few pairs of Lottas in the past and have loved them. I recently ordered another pair, and unfortunately there was a mispackaging. The sticker on the box was what I ordered, but the clogs were not what I ordered. I emailed Lotta’s and they worked to take care of it quickly! They ended up telling me to keep the pair I didn’t order, and were able to send me what I did order within a couple days!”

“I contacted their customer service support for help with a product that I wanted to purchase. They responded to me within minutes! They were so professional and accommodating. Which is so rare nowadays. I have now finalised my purchase and I had a great customer experience. To top it off I also got the cheapest price available out there! I had to leave this review as I would recommend the Bella baby shop to any mom who just wants to shop in peace with great customer service and experience overall. Thanks Chiara for your support. Love love love xxx”

“Awesome experience”

“We had an amazing customer service experience. The store manager Farhan was absolutely amazing, polite, kind and extremely helpful. Will definitely be coming back to this store. A huge Thank you from all of us.”