Furniture buying advice in London
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Taurus Beds
“Can`t comment on quality of products only customer service. Ordered two mattresses for over £900, however on the next day requested a cancelation of my order, because I was still unsure what type of mattresses to buy. Gouldy was very kind on the phone, he put my order on hold giving me time to decide and offered me different options, explaining that if I cancel I will incure fees as per their Terms & Conditions. At the end I decided to cancel my order. My refund was very quick and I was charged £50 administration fees for my cancelation. I will be more careful before placing orders in the future.”
Natuzzi Editions - Croydon
“We recently went to the Natuzzi Editions Croydon store and was looked after extremely well by Karl. The warm professional advice, care and expertise he provided along with the patience and attention to detail he provided when advising us on getting the right sofa and chair was greatly appreciated and will always remember the customer service that he provided. One of the best sales representatives we've come accross. He is a huge asset to the company and deserves all the success for the future.”
Furni-Tech
“Excellent service for a reasonable price. They carefully disassembled my sofa and moved it into my living room.”
Abbey Homes
“Very professional and an amazing service! Shakeel was very proactive in looking for tenants and was helpful throughout the process. He also promptly responds to any queries/questions. Highly recommend Abbey Estate Agents.”
Greenford Timber
“The best small hardware shop I know. They sell (almost!) everything. I've been going there for years, and Claire is not only extremely helpful, but appears to be the fount of all knowledge when it comes to hardware. And if they haven't got what you want, they'll order it.”
The Bed Post
“Having been let down by a major furniture store we visited The bed post hours before they closed for Christmas. Great service in store and delivery arranged for the first possible slot after Christmas. Bed and mattress arrived on time and assembled by the delivery team. Really impressed by the service and quality of the bed and mattress. Lesson learned support your local stores , quality and service far exceeds the big stores.”
Quality Lounge Suites
“Banana Split loves Quality Lounge suites and have done for many years. we feel we get value for money and a great personal service.......highly recommended”
Eighty-Seven
“A really beautiful shop with so many gorgeous items to look at. The owner has presented everything so perfectly.”
Zen Kuchen
“Helena and the Zen Kuchen team were great. Their experience means that the kitchen design really works and looks great, whilst using available space well. Helena treats each project as if it’s her own, and the care and attention shines through. Issues are dealt with responsively and fixed well. Communication through the project was excellent. Additional advice is typically great, e.g. paint colours for walls. I’d recommend and use Helena and Zen again.”
Ideal Bathrooms
“Ideal bathrooms is a commercial distribution centre distributing to mainly retail stores that have some of our stock on display for public viewing also building & plumbers merchants for sales and advice”
Wood Green Timber
“So happy and impressed with this timber merchant. We arrived on a busy Saturday morning and asked them to do about 30 cuts for us on MDF and plywood (length and width). They agreed and had it done in 30 minutes! All cuts were perfect when we got home. They used a drawing I provided with all of the measurements. Good price for everything - you have to pay for the cuts but this is understandable.”
Furniturelink
“Great choice of secondhand (and some new) furniture at reasonable prices. Helpful and cheerful staff, they’re happy to let you look round and browse. I have had several purchases from them previously. Check them out!”
Atmacha Home And Living
“Thanks for the super quick delivery. That's so important for the customers. It was a much faster delivery than I expected. I was very pleased with the service, the delivery team was very polite. The people in the store kept in touch with me and notified me about the product updates. I purchased elite bed and sideboard online. The purchase process was very easy for me. Their products are very stylish and high quality. I researched a lot and liked the product from this company. I was very hesitant at first, but I am very happy that I bought it from here. I'm so happy thank you so much.”
Naturally Dogs & Friends
“Wonderful shop not only selling a wide selection of pet food and accessories but also has a great selection of diy supplies and other useful things for the home. There is also an excellent dog grooming salon at the store. The staff are friendly and helpful”
Hairy Hounds, Pet and Garden
“I took my Romanian rescue into the shop today for a haircut. He’s very nervous, won’t go near most people and hates closed spaces, so I usually clip him myself but I’m not very good at it!! The ladies were super patient with him and clearly spoiled him as he came out a much more confident dog than the one I dropped off! His haircut was absolutely perfect, I’ll be bringing him back on a regular basis!”
AJL Domestic Appliances Ltd
“Very good service. The technician repaired our licking washing machine very quick. Fortunately for us it was something very simple. Recommended!!”
Dreams Colindale
“Very veey nice staff and very helpful. Just got myself a sleepmotion bed. Love it !”
Kings
“Kings kitchen have been absolutely brilliant. Kanti and Dipak were so helpful and patient. We visited several times and they were so accommodating. We love our kitchen! I highly recommend them. Thank you so much for providing us with a beautiful kitchen and excellent service.”
Howdens - Harrow
“James was a fantastic help. He referred me to Rishi who did a great job of my kitchen”
Howdens - South Croydon
“Bev from Howdens designed our renovated kitchen and did an absolutely incredible job! She thought outside of the box and brought ideas to the table that we hadn't previously considered, but which were perfect for the space. She is very knowledgeable and friendly, we highly recommend her services - 10/10”
Nabru Self Assembly Sofas
“We ordered a 2.5 seater sofa which arrived very well packed and no missing items. We used the paper instructions in conjunction with the youtube video, which made assembly very simple and easy. We ordered a spare set of covers (just in case of accidents), and so far, we are very pleased. A great product for anyone who has limited access.”
Benchmarx Kitchens & Joinery Walthamstow
“Good service , nice staff very knowledgeable. From Jack”
Next
“DOLLY is an exceptional customer service assistant, anyone can learn from this lady, she gave me a personal shopping experience that was awesome, I hate clothes shopping and she made it so easy. Thank you Dolly your the best I will defo be back for my next shopping experience at Next. Literally sorted my wedding outfit! 10 stars for Dolly ☺️”
dwell
“Superb service from Vijesha and the team. The staff are the reason we shopped here, thank you to you all, we are looking forward to our new bed being delivered!”
Dreams Chingford
“Friendly, patient and knowledgeable staff. Get the impression that staff genuinely want you to pick the right mattress and bed frame. Good range of beds too, so well worth a visit if you need a new bed.”
Howdens - Ruislip
“I was served by Tosh who designed an amazing Kitchen for me. He took into consideration my requirements and how best to utilise the space within the kitchen. There was some indecision on my part, however, he remained very patient and supported as much as possible. I'm very happy with the quotation and beats quotes I have received from competitors. I really recommend Howdens! I'll be sure to upload pictures once the kitchen is fitted.”
B&Q West Thurrock
“I visited B&Q west Thurrock today. One of the largest B&Q I have seen. Spacious car park. The shop floor is tidy, well organised, well stocked. Tools hire service available. Experienced staff. Garden center has sheds available, some are marked at discounted price.”
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