Family stays in Grays

“My dog Amber has stayed with Shirley several times now and I never have any concerns about leaving her. It’s obvious that Shirley really loves dogs and takes excellent care of Amber whilst we are away - the regular updates of what she’s been up to are lovely (and sometimes very funny!) It’s reassuring knowing that we can go away and Amber is in completely safe hands. She always returns home happy, waggy-tailed and well loved. Thanks Shirley x”

“Visited for an out of hours appointment. The dr. was thorough, easy to understand and at no point did it feel rushed. Although I wish no one unwell I would recommend”

“Like a scene from a Guy Richie movie. It’s your typical east London greasy spoon, only in Essex. Very friendly staff, spotlessly clean and great grub. I’d recommend it”

“Beautiful, fun and given the current boiling heat this place is a must visit.”

“Ran in to get some jeans half hour before closing. Couldn't find what I was after and both of the ladies that helped me tried very hard but didn't have what I was after in stock. Made some recommendations, knew their products and I found an alternative. Great service so close to closing time.”

“Lovely place , excellent customer service Roberto is great.”

“I enjoyed my stay here very much. The bed was comfortable, the bathroom was clean, it was quiet and plenty of space to put belongings. The room included towels and a hairdryer, as well as the hotel's own shower gel and shampoo, which was handy. The hotel provides you two hotel keys, even though I travelled alone, this was helpful. The card with keys was a voucher for a free complimentary drink at the bar, which was a nice touch. The staff were helpful and friendly, nice and quiet hotel, and offered a breakfast buffet, too pricey for me, so I opted out. The hotel is situated close to shops and bars and restaurants. Would definitely uyse again.”

“My boots were taken from me by staff while I was sleeping. When I asked them to call the cops, they found my boots in the office claiming that I need to lock them in a specific locker, that matches the bed number, with a padlock because they said people get entire suitcases left behind. The kitchen was super clean and of restaurant quality. Free tea. Hot showers. Laundry. Great location. I'd definitely stay here again. It's worth it if you lock up your valuables and sleep with your keys inside your clothes. Thanks Clink .”

“I went there today. I did find stuff to be very helpful very professional and they also provide me with information I was looking for. They did make an effort and spend some time making sure I've got what I need. I will be definitely coming back and I can recommend it to anyone. Well done thank you guys!”

“We had a lovely one night layover at this hotel. Bee, at the desk, was extremely helpful in making sure we had the accommodations we had requested. So lovely. Even as we were waiting for confirmation she put our phone on charge. Carlos helped us with nearby options for activities. We enjoyed the chat and our room was better than expected. Lovely people to work with.”

“What a lovely time we had in store this afternoon with travel advisor, Lindsay. Even though we arrived near to closing time, we didn't feel rushed and were offered drinks while we discussed our holiday requirements. Lindsay had great knowledge of our destination and involved other colleagues to help us finalise our choice. Nothing was too much trouble for the staff here and we felt we had made exactly the right choice in booking with virgin holidays.”