Expert advice for tenants in London

“Great experience with the CB team. Ellie has been a solid communicator from arranging viewings to working through contracts with me, always informing and responding helpfully and positively. And the rest of the team have been particularly slick and efficient with the processes they've designed to move things along. It's been as easy as it can and should be. I do recommend”

“We have received an amazing service from the New Homes team at Imagine Watford from start to finish! As first time buyers, they have provided us with great advice and support throughout our whole home buying process. A massive thank you to Amber who has provided continuous support and has gone above and beyond to answer any questions for us from the initial viewing through to completion and thereafter. She has been super helpful, efficient and the communication has been fantastic throughout. We would also like to thank Jason and Lee who have also been great in supporting us with the process. It has been a pleasure to work with Amber and the New Homes team at Imagine Watford and we would highly recommend them! :)”

“I would highly recommend Hunter Estate Agent. Who helped us sell our flat. We all knew how difficult and hard to sell a flat now adays, let alone is a high rise building. I would personally recommend Jabjeet one of the estate agent who assist us sell our flat. Who is a very professional, responsive and attentive to details. His skills and hard working & enthusiastic attitude helped us find a buyer and deliver What we are expecting and more. I highly recommend him because he is focus to meet the clients expectations and within the time frame deadline. He is driven and passionate to his profession. And what we like about him is he communicate to us ASAP. He guide us along the way of the process of selling our property. Thank you Hunter Agent for your support throughout the process. And thanks for sending us Jabjeet as our agent. He is truly a great asset to your company . We are super happy with his service. Mr. & Mrs. Reyes & Family”

“We had a nice experience with Capital Heights. They were always trying to help us. Sam is really good - he was giving us all the information we requested very quickly and always being very honest. Thank you Sam!”

“There is no need to tell how great is the Knight Frank, especially the agent that helped me - David. It is still work in progress but I am sure that everything will go silky smooth.”

“I can't rate Knights Residential (High Road), particularly Mohammed Bashar, highly enough. We bought a house in the last 3 months with them and the entire process was not only as smooth as it could have been, thanks to the facilitation and proactivity of Mohammed, it was pleasant and straightforward. The agents were fair, and Mohammed was incredibly personable, responsive and - importantly as it can be rare these days - kind. Big thanks, and highly recommended!”

“From handling documents to maintenance, Benham & Reeves - Highgate has been very professional, efficient, and helpful. Thank you Ivan, Thuraya, and Tamae for your very swift, clear, and professional communication and instructions. Definitely recommend Benham & Reeves - Highgate！”

“We purchased a property through James Pendleton (Clapham South) in February 2023. Will, our agent was very helpful throughout. Always reliable with his communication, responsive and kept us fully updated during the process. Thanks for the support, Will. Certainly would recommend JP to friends. Thanks”

“I just recently attended a viewing with my sister Reena who is in dire need of a flat for herself and her family. Gemma Bain was the lettings negotiator although my sister didn’t get the flat because of how competitive it was but I will still like to acknowledge Gemma’s professionalism. Gemma spoke to my sister and I at length and answered all our questions with great empathy.”

“I got my flat within a short time and I’m happy with it. A big thank you to my agent Krystal, she was always quick to respond professionally and patiently. The whole procedure was also easy to understand and follow even for a first-time renter. I definitely recommend Bentham and Reeves!”

“Initially we engaged Danson to provide input into how to maximise our limited budget to best to improve our home. We were not originally planning to sell but when the lovely Taylor told us they had potential buyers and the figures involved, we reconsidered. Following a meeting with Kevin Oakes, the owner of the business, we decide to take the plunge. Within an hour of going on the market an enquiry was received, 24 viewings in a single day yielded several excellent offers and we accepted an offer less than a fortnight later. Kevin and his fantastic team delivered impeccable service throughout. They did their absolute utmost to ensure the (inevitable) issues with the conveyancing process did not derail our sale and subsequent purchase. Danson sold us their service on the basis of transparency, honesty and a superior knowledge of the market in our area. From the moment we considered selling Danson delivered everything they said they would and we cannot praise or recommend them highly enough.”

“Had a lovely experience with Regal Estates and thanks to Hayley who kept good communication through our the process. Mind u we had been looking for a home for months until we were worked with the guys..100% recommend.”

“Great experience throughout the process, from valuation through to completion. Was refreshing to deal with an agent that has strong local knowledge of the market, without the arrogance and BS that comes with a lot of the other high street agents. Couldn't recommend Tony and his team enough”

“Paul has probably been the most approachable and professional estate agent we came across during our house hunting as buyers. From the moment we first spoke to him we felt he understood our situation and he always ensured that our messages were passed on to our seller promptly. We can honestly say that had it not been for Paul's help and professional yet very kind manner, we would not have been able to complete especially as we were in a chain and there were a few issues at the top of the chain. We would recommend Accord to anybody who wants to sell or buy as they are probably the only estate agents left who truly care, not just about their own clients but also about the buyer. Thank you Paul and the Accord team!”

“Completed my house sale in 8 weeks which includes the Xmas break . Nick at Future Let is friendly, honest reliable and made the whole experience virtually hassle free … would highly recommend Nick and Future Let to anyone looking to use their services.”

“Really good experience with Catherine and her team; we've had negative experiences with solicitors in the past and this was totally different. Very responsive and worked hard to make our sale happen in good time. Will definitely use again!”

“A fantastic firm, very responsive and really reliable. I have used Mark Goreham many times and he always delivers!”

“We purchased a house from Adrians and moved in 2 weeks ago. The buying process was not easy. However, with persistence, determination and sometimes needed humour, Katherine helped us achieve our goal. I am happy to recommend their services.”

“We had a great experience renting through Romans. Zara and her team were extremely helpful, friendly, and professional. We highly recommend contacting them if you are looking for a property. Thank you Zara, you are the best !”

“Excellent Service I have been very pleased with the excellent service provided by Drakers. Liam and his team have been brilliant in all aspects of their job. They are very professional, efficient, proactive & responsive with their communication. They have worked very hard to find great tenants for me and I have been very grateful for their efforts. They are very knowledgeable of the area and current markets. As well as a great understanding of tenants and landlords needs equally. I would highly recommend Drakers service & all the team that work there. Thanks, John”

“I had a few tiles in my bathroom that needed replacing. As I have a little one at home I was very anxious to get it fixed. Patricia Shepherd went above and beyond to not only fix the problem but replace the floor so it is all perfectly safe and looks lovely too.”

“We have been with the agent for nearly 3 years, the services that they are providing are really remarkable. If we have any issue on the premises they will send a contractor in a day or two. Previously there was a lady Marla Syed and now George Georgalli is our new property manager who is always there to help us with any problem :) Highly recommended this agent.”

“Key2Key real estate services are amazing. I’ve had a recently a great service from them. From arranging me a house to rent in less than a day to documents and handling of the key was done efficiently. Great customer service that are rear to see among real estate now a days. Special thanks to Mahbub(managing director) who personally take care of the matters and Ifayet a great person. Highly recommended to use their services. It’s just a matter of time when I buy my new house through them.”

“I would highly recommend Robinson-Jackson. Selling a property is a difficult task. With the added complications of probate to deal with as well, we found all the staff very helpful & understanding of our situation. They were very courteous and nothing was too much trouble.”

“In my experience Brecher provide high quality advice for very reasonable fees. I have found them to be very proactive, pragmatic and to regularly use lateral thinking to get jobs done as quickly as reasonably possible. Mark Kingsely has become my 'go to' solicitor for all residential and commercial conveyancing.”

“I was recommended to Aletta Shaw by a family member who had used them previously and I received excellent service. I needed a very quick turn around for an employment issue and only had a few days to finalise. The team were very professional, gave good advice and completed in the required time. I would use again and recommend.”

“Can't commend highly enough. Kyri, Nathan and team are the most conscientious and professional accountants I've used in the past 25 years. Recommended by a friend, it was the best decision I've made in a very long time. Outstanding.”

“Amazing experience with the whole team at Andrew Reeves. in Bromley. Easy and straightforward communication, quick on arranging the viewing. Reference checks and the whole onboarding process was quite quick and smooth and I moved in a week after the viewing. Apartment is great and all my enquiries and requests after I moved in were dealt with quickly and efficiently. Thanks again Alexia and Max for all the help!”

“I had a lovely experience finding my current flat through Jordana from Draker Lettings. She was very friendly, and helpful throughout the process, beginning to end. Since both of us are international students, it was amazing to have someone to guide us through the process and reach out to when we have questions about the flat itself. Big thanks to Jordana for helping us securing this flat really quick and everything!!”

“We had the only excellent service from the Shepherds Bush branch of Northfields. Despite unexpected delays to our mortgage approval, Caroline Watkins was always supportive, trusting and communicative throughout, reassuring the vendor that we were doing our best to get the sale completed as quickly as possible. We will not hesitate to use Northfields again and would highly recommend them.”