Elegant establishment in New Malden

“Great customer service and consists of good quality pieces of jewellery!”

“We recently attended a family wedding here, and cannot recommend it highly enough. The food was really something special; absolutely delicious. Every aspect of the organisation was spot on and the Owner, Chef and Staff were friendly, helpful and professional in all they did. A great day was had by all.”

“SALES EXPERIENCE: I had a really great sales experience at Sofology New Malden. I had two visits, the first to check out the sofas and then the second to actually make my purchase. Both times I appreciated the staff's friendly welcome, balancing attentiveness as well as giving us space to consider our purchase when we needed it. It was much better than a nearby furniture store which had very pushy sales staff who put us off immediately. On our second visit to make the purchase we were helped by Jimmy who was friendly and did everything for us, demonstrating how the sofa bed we were interested in worked and also demonstrating an alternative sofa bed so we knew all our options. He was knowledgeable answering all our questions on fabric and cushion materials. Finally he took us through optional add ons and our financing options all the way to a successful purchase. All the while he listened to our requirements and made us feel like valued customers and we appreciated the time he spent with us. He advised us that the lead time on the sofa we were interested in was under 8 weeks, so I will reserve judgement on the final product until it actually arrives! For constructive feedback, I had two minor gripes. 1) Sofology's website does not give the detailed dimensions of the products that you need to know for whether you can get the sofa into your home. For example, the dimensions on the website give the height of the sofa including back cushions, but you can, of course, take the back cushions off to get it through a door! I took a tape measure along to the showroom to measure the "hard" dimensions of the sofa bed to double check that the sofa bed could get into my home. 2) The New Malden showroom did not have the material I wanted (Drift Lime) on a sofa so I could not see it on a full sofa. Jimmy explained that this was because the choice of fabrics was greater than they had space in the showroom to display. The swatches were good to get a sense of the fabric, but it would be good to see a bigger sample. Some sofa shops have a big rail of fabrics on hangers so you can see what a big sample of each fabric looks like. Overall, a great experience. UPDATE 14/11/2022: DELIVERY EXPERIENCE My sofa order took just over the 8 weeks I'd been quoted for the sofa to arrive at the Sofology warehouse, but not too concerned about that. For the first delivery attempt that Sofology arranged my address did not go into their system properly because the name for my block of flats got removed from the delivery address. The delivery driver ended up five minutes away, but said he was unable to come and deliver to my flat because the address was not exactly correct, which was frustrating. I called Sofology back and they told me to call the New Malden store. The staff member I spoke to was very apologetic and helpful, understanding my issue and making sure to manually fix my address on the system. I also received good communication from Sofology central office to rearrange delivery. On the day of second delivery attempt I kept updated on when the delivery would happen on the app. The delivery staff carried my very heavy sofa bed up several flights of stairs to my flat and also had to negotiate parking because all of the spaces outside of my flat were occupied. They were professional and courteous, true heroes. The result is that I have my new sofa and I love it! I will post an update again in a few months to note how it has performed.”

“We had amazing dinner there tonight absolutely delicious with really generous portions and efficient service . The restaurant was already busy at 7.00pm on a Wednesday I think this shows how good the restaurant is. I'm delighted I have tried this restaurant and all because of their support of a takeaway stall outside that I went there.”

“Super cute café with lovely and friendly staff. Great food at an amazing value and the latte is a personal favourite!”

“Very nice quality kebab, and clean shop. Wide selection on the menu. I ordered the lamb shawarma wrap. It's a little bit on the expensive side at £9.00 for a large. But it certainly was tasty! Will be coming here again for sure.”

“We had the cold mixed mezzo, karak chai and maqlouba- all were the best I have ever had in any restaurant. So delicious. Lovely atmosphere and great service from Amid. He really looked after us.”

“Got Sushis from Deliveroo and to be honest was far better than my expectation. Unlike lots of sushiplaces they were generous with the amount of fish in the rolls and ingredients were fresh. I hope they keep the quality as is”

“I like the way they do the Korean cuisine. Authentic and tasty. The fried chicken wings are a must to taste. Yummy”

“We are so happy with our newly upholstered pieces. Fantastic speedy service, very reasonable pricing and excellent workmanship. I am really fussy and the chairs we had done came back exactly as I'd requested. Would highly recommend and we will be sending more pieces in soon!”

“The bracelet here is absolutely amazing. It’s elegant and gorgeous. Nice touch Worth every penny. Highly recommend it for yourself or present. I'll definitely be a return customer :)”

“Love the Gganpunggi! So juicy and tender. Not too spicy, nor too sweet. LA galbi is on the chewy side, samgyeopsal is good with lettuce and ssamjang. Minimum 2 portions for table top BBQ. Charcoal is used, which is a big plus. Staff are friendly, toilets are clean, tap water is available (as required by law), not too expensive, service charge added to final bill”

“Quality and style of the furniture speak itself. Lovely and spotless showroom they have and Turkish hospitality at its best. Prices are also very good compare to other furniture stores. They also provide free delivery service.”

“Regularly using Furniture Concept for our clients furniture installations, great service, good warehousing facility, highly recommended company and people!”

“Recently we have obtained the services from Siva Logeswaran of VJ nathan for our house purchase. She did a professional job with necessary care and diligence in delivering her service. Siva was very friendly and forthcoming to assist with the queries and explained in details for our house completions. Will not hesitate to recommend their services. Thanks team VJ nathan”