Customer focused travel agencies in London

“I have used this taxi service for many years for both business and pleasure. They are friendly, totally reliable, always on time, professional and courteous. They charge a competitive rate and go to great lengths to meet your needs. Highly recommended.”

“I've used Rickshaw Travels a number of times. They are my go to travel company for my annual holidays because they are professional, attentive and always deliver. My family and I really enjoy the personal service and Bhavin tailors the holidays based on our requirements. We recently used Rickshaw Travels when I was looking to book a holiday in the Maldives and Dubai. We were celebrating my wife's birthday and we needed separate bookings for other family members who would be meeting us and surprising my wife in Dubai. The logistics were a potential nightmare for me with different requests regarding flight times and durations etc. Bhavin and the team and Rickshaw Travels made the whole process seamless. They spoke directly with the family members and logically assembled a plan that would work for us all. Bhavin secured a lovely resort in the Maldives that was child friendly for a cheaper price than I could find anywhere myself on the internet. The flights and connections including the sea plane were booked with minimal stopover time and he kindly reserved the basset seats at the front of the plane for our baby too. The family arrived in Dubai a few hours earlier than we did and were waiting in the lobby to suprise my wife. It was a fantastic holiday and it wouldn't have been possible without the help of Rickshaw Travels. I cannot recommend Rickshaw Travels highly enough. We have used them for years and will continue to do so because it takes the stress out of holiday bookings so we can focus on looking forward to enjoying our time there. Thank you Bhavin and all the team at Rickshaw Travels for always looking after us and we look forward to booking our vacations for next year with you soon.”

“Our honeymoon to Sri Lanka, created by True Luxury Travel really was a once in a lifetime experience. With only a few weeks away, we were worried we might not be able to achieve the relaxation we needed after such a busy time, whilst soaking up as much of Sri Lanka as possible. True Luxury Travel created the most amazing bespoke itinerary for us, which provided the perfect amount of relaxation on the South West beaches, combined with the culture and adventure of Kandy and Ella. The service was outstanding, and we cant wait to explore Botswana with their help next year.”

“Just returned from a 12 night stay which was booked for us by Sue Aitken, at The Adaaran select Hudhuranfushi resort in the Maldives, absolutely amazing, we upgraded to an ocean villa with its private butler, and nothing was too much trouble for him. Food, people the island all fantastic, so good, we wish to return next year same time. Sue was so helpful, knowledgeable, and professional in all the advice she gave us, and ensured that my 60th birthday special meal was unforgettable! Already spoke to her about our next adventure!!!”

“I definitely can say that they are both solution and customer oriented. If a flawless organization is needed, then this is the right team to work with. Trust them, you will not regret it.”

“Absolutely top notch service. Being super helpful through out the journey whenever I need and even messaged me a couple of times to ask if everything going as I expected. Definitely recommend to everyone. Service couldn’t be better than what I got from them”

“Alhamdulillah me and my son had an amazing time. Any questions/queries were quickly answered as brother Yasin was a phone call away. He's very responsive from start to finish. Ensured we were well informed with detailed literature to learn and go through beforehand. Brother Yasin guided and stayed with us throughout the Umrah rituals to ensure everyone was doing the right thing and was together. Alhamdulillah highly recommend One Call Travels. InshaAllah plan to do Hajj with the brother!”

“I’m not regretting for knowing your travel agency reliable honest and comfort”

“Fantastic service.... also staff are very helpful....”

“I have been in contact with Quba Travel Ltd for the past 2 years regarding Hajj. Due to the pandemic, we could not go to hajj in 2020 or 2021 and just about a month ago when we were looking to get ready to go to hajj in 2022 with Quba travel, the Saudi hajj ministry had other plans. Even though we now are unable to go to Hajj with Quba anymore, I would still recommend them for 2 reasons, one is because of my dear friend Shaykh Abid Khan's recommendation of Quba back in 2019 and second, because of my experience with them over the last 2 years. There was a lot of uncertainty during the pandemic but at each stage I was given a thorough update about any and all developments regarding the state of hajj. I specifically want to thank brother Shahid with whom I had the most contact with. He was mashaAllah incredibly courteous, professional and helpful in all of his emails and phone calls. Alhamdullilah, I felt content every time I spoke with him and even now that we are parting ways, he has offered to help should I get selected for Hajj this year inshaAllah. May Allah reward brother Shahid and other brothers in Quba travel who provided me with timely updates. May Allah grant everyone associated with Quba Travel with an abundance of sustenance and blessings and put barakah in their business. Ameen. Wasalaam. Dr Bilal Ahmad”

“I was helped by Kevin who went above and beyond with finding the best flight and hotel for our upcoming holiday this summer. Hoping rest of the experience is as great as it’s been so far.”

“Subhan’Allah Words fail me as to my experience. (Umrah) It was a truly unbelievable & amazing journey. Mrs khan & her team were absolutely brilliant. A well planned itinerary. The excursions & the informative guides were very well versed. The hotel locations were perfect and close by. Transport & assistant for those requiring it was arranged with ease. I would highly recommend Qibla If anyone is considering to travel. Jazzak’Alllah khair May Allah reward you immensely. Ameen. Zeenat. Aka. (Poetical gems.)”

“I would give Hasan Hajj 10 out of 5 stars, if I could. Alhamdullilah the hajj could not have gone better than it did. And it was THE hajj for me (meaning: my one and only- I don’t know if I will get to do another), so having no regrets is only something someone could dream of. I travelled with 3 others and we knew we had made the right choice even before we left for Makkah. Hasan Hajj provided us with a clear itinery, an awesome guide book, conducted seminars and regular emails in order to help prepare us. They are true professionals. If I was asked how they took care of us during the hajj and the time after that we were there, it would be difficult to do them justice; they treated us with the utmost respect, balancing carefully being our physical guides and allowing us time for our own ibadah. It was evident that they have a lot of experience in conducting Hajj tours because they gave the right information at the right time, and adapted what we did according to what was best for us and the group. Moreover, they were so thoughtful, for example, instead of us coming outside hotels to wait for coaches in the heat, they would ask us to wait in our hotel rooms and message us with the names of the people who they were ready to board. I could go on with the details, but to summarise it was just… The. Most. Perfect, Hajj. And Allah swt reward the whole family and all of the helpers immensely for taking us along and for helping make it easy for us; the parents, the sisters, the brothers, brother Miskhat for guiding and organising and especially brother Maher for all of his hard work and for helping us when we needed help. Allah reward them all for doing that for the entire group (and on top of that they all also did their own Hajj at the same time!) I hope Allah swt grants them the best in this dunya and the next. * I thank Allah swt for making the Hajj particularly beautiful; on Arafah we left after Dhuhr to stand and make our dua; as beads of sweat rolled of off our heads from the heat, there was an intensely loud clap of thunder, then began the sudden pouring of a constant and heavy rain, the roar of thunder continued - reminding us again and again of His greatness and strength, all the while we had the opportunity to ask for mercy alongside other believers. The atmosphere was incredibly moving, people were shouting ‘Allah hu Akbar’ repeatedly and the heavy downpour (and thunder) just continued on for two and a half hours. Inshallah it was a washing away of our sins and it came just as everyone was asking Allah swt to wash us of our sins. Those two and a half hours were the best time of my life.”

“Excellent customer service from the staff. Will definitely recommend.”

“Trailfinders lived up to their 5 star reputation. 1. Mark in the city branch was welcoming, patient, knowledgeable and helped us complete and print off all the very complicated forms, currently required to fly to Singapore. 2. I must also mention the young lady who answered our call for help outside of opening hours; she was calm and knowledge personified. Thank you, TrailFinders”

“Spanish, Non Lucrative Visa application. What can I say? Marc has been amazing from start to finish and I don’t think we could have got our paperwork together, translated and apostled without his help. He made a stressful process organised and foolproof. Thank you Marc!”

“Was looking for a non run of the mill holiday, and something a bit special, and the I found it with Kenwood travel. Unlike other travel agents website, everything was there and in front of you, allowing you to book exactly what you wanted and not at rip off prices. Transfers, airport lounge and car parking all booked at a one stop place. All done online, got a callback to confirm a few things and run through stuff, very impressed with the customer service and very happy at the price for an amazing two weeks that's coming up in Antigua. I can only recommend Kenwood Travel if you are looking for that hidden gem of a great holiday.”

“We bought all inclusive package holiday to Vogue hotel in bodrum .The hotel was brilliant and the room was beyond our expectations..my kids loved it we loved it .thank you for the great service and recommendations .we will definitely be back next year !!thank you”

“Amazing trip to Jordan fully planned and suggested by Bruce @ Crusader. Experience makes the difference with travel these days.”

“We booked a trip with miss adventurous recently. She made the process so smooth and easy. I definitely recommend and cant wait to book with her again in the future!”

“Excellent travel company. The organization of the tour was smooth and flexible, with always prompt replies to any questions. The tour itself was an unforgettable experience with fantastic local guides and an itinerary that covered a large variety of sights and programmes. I would highly recommend it to anyone!”

“Had the best holiday with Trafalgar, saw all the sights, but also our Travel Director was amazing, he showed us loads of hidden gems and was so knowledgeable, he really brought every place to life.”

“Millis Potter have a great depth of knowledge about Asia. Highly recommended.”