Classic elegance jewelry in Richmond

“My fiancé were visiting his family in the area and, since we're getting married in March, popped in on a whim to see if we could find a wedding band for me. Tony was so lovely, and presented a wide array of styles. The band I settled on was simple but extremely well made (the picture doesn't do it justice!) and astonishingly, much lower than we expected. AND it included resizing! We were set to go back to our home in the US in a few days; Tony said he'd try to get it done before then but we said no rush, we have family in the area and we can have them pick and bring it over for the wedding. Two hours later, I get a call that the ring is ready! Tony had a little free time and wanted to make sure we got it before we left--such a thoughtful and kind gesture. They certainly have a customer for life! Can't wait to go back and browse their other gorgeous jewelry offerings. Yes, I wrote an absurdly lengthy review but I think it's so important for people know that small, family-run businesses like these are special and we should continue to support them!”

“Absolutely beautiful piece of jewellery, I am so chuffed with my necklace. It was a real pleasure to deal with Liz, who was so helpful when instead of an initial engraving, I wanted the medical alert symbol. It is so difficult to find stylish medical alert jewellery and now I have beautiful necklace that could also save my life. Over the moon and definitely wont be my last purchase - thank you”

“Great service, got me the watch I wanted, kept me updated throughout the process. Highly recommended.”

“made the engagement ring for my fiance good prices, lots of expertise and excellent service”

“In love with the Mounir's Signature hoops with Garnet! Saving for the Minaret earrings now... Couldn't believed when I found them, very special to me coming from Byzantine Serbia :-) Mounir's Customer Service - 10/10 ”

“A fabulous service! I needed to get my watch mended together with a new strap and I could not have had a better experience. I was looked after by Karli who was really superb - she was warm and interested. She quickly and smoothly got my watch sorted. It was quite a pleasure to go into a retail store that had such an outstanding approach to customer service and made the visit such an enjoyable one. Thank you!”

“Excellent service from Kate, beautiful range of jewellery for any occasion. Very helpful! Highly recommend ☺️”

“Really lovely sales assistant helped me pick some lovely scaves as presents today”