Charm hotel in London

“Had a great tour around Fleet Street, really informative and Matt was brilliant in telling us great facts and showing me a different part of London, my favourite bit was the fountain in the barasters quarter, areas which were tiny pieces of quiet, peace and calmness. We booked as a group and our organiser has promised us a few new tours in the future! I'm up for the Black death one!!!”

“If you want only the best for your furry friends, then this is the place to take them. With only 6 suites, you can be confident that your cats will be getting a lot of love and attention and this is demonstrated in the regular updates and photos that Gabriela sends. They arguably get more treats and attention while holidaying here than they do at home! One of the main reasons we first went with Longcroft Kenley was due to one of our cats needing sub-cutaneous fluids administering during their stay. Gabriela was only too happy to do so and took the time to learn the process and apply it confidently. When he had a small episode during his stay, Gabriela was calm and informative throughout, using her own initiative to manage the problem and giving me the confidence that he was in good hands, significantly reducing the stress of being away while he was unwell. In my experience (since we buy the top tier "all-inclusive" package for their stays) it works out at about twice what we would pay at a normal cattery but you are getting 5 times the service for that price and I wouldn't take my cats anywhere else now.”

“My kitten Crumble recently stayed at the Longcroft in Cole Green for his first holiday away from home. I was so apprehensive to leave him but knew the facilities and care at Longcroft were first class and I was not wrong. Ali was amazing - she took such great care of crumble and kept me updated throughout his stay with pictures of him looking so relaxed and happy. I couldn't recommend them higher!”

“My cats were in such safe and caring hands here. Ann was wonderful - so patient and understanding for the first time they were away from home. I had pictures and updates every day. Clean rooms and peaceful setting. Highly recommend.”

“Great hotel in the heart of Shepherd's Bush. Close to everything including the market, the restaurants, the grocers and the massive Westfield shopping centre”

“Myself and my partner had a belated romantic getaway to this unique hotel and I cannot recommend it highly enough. The hotel itself is stunning inside and like being inside one of the finest Georgian houses of 19th century London. It is sparkling and spotless but also beautifully warm and cosy too. We were made to feel so at home and welcome. We arrived early and the lovely staff on reception took our bags and gave us a choice of 3 luxurious lounges to choose from while our room was finished. We had a delightful private lounge area next to our bedroom (Odabiah Shuttleworth was the quirky room name). ALL of the staff seem genuinely happy and go out of their way to make your stay as comfortable as possible. We ate out for lunch and just had M&S nibbles in our room for the evening and although there’s no restaurant the room service menu looked lovely. The (hot) breakfast tray in our room the next morning (can also have in one of the lounges) had such attention to detail and was another, of the many highlights. An experience to remember and we’re now thinking of checking out the other hotels by the same group.”

“I’m having a wonderful stay at this hotel. Their customer service and hospitality is AMAZING. Everyone is so friendly and willing to help with any questions or needs that I had. Also, the room and bed is cozy and well decorated. It’s a very new hotel but it feels like they’ve got everything down to a T.”

“Stayed here for 1 night friendly welcome both Jane and Roy were very accommodating. Room was clean bright and up to date would definitely stay here again.”

“Hotel was excellent stopped her for 1 night but wish we had stopped all week, Jackie was wonderful and helpful, excellent hostess, comfy bed, clean and tidy and very welcoming definitely will stay again”

“Lovely host, She was very welcoming and professional. I appreciated the ease of getting to the property via directions in the ad. Smartly designed en-suite room, very clean and comfortable. Super fast Internet (quicker than in my own home). I will definitely be staying again - great location for us to get around London. You won’t beat the price and service. Thank you and see you again very soon. AM”

“A most enjoyable hotel at a reasonable cost. Comfy room and bed and with all necessary facilities including a generous shower. Whisper quiet and adequate off street parking. Very obliging staff. Will certainly stay there again.”

“I’ve been using SilverDoor services for two years now. It’s a perfect alternative to hotel especially if You like a bit of home away. Quality of fully furnished apartments is really good. They are equipped with all You need in every-day life. And what’s equally important - staff is very helpful, responsive and considerate which makes every interaction a pleasure. Thanks a lot!:)”

“Exceptional service at the highest levels befitting of London and the Four Seasons brand. The resort took the time to know our family. Thus upon arrival we were greeted in our room with locally sourced chocolates, treats, and a British teddy bear for our child. This was wonderful after a long flight from the US. The suite was grandiose and spacious from top to bottom, this is impressive considering it's a modernized classic building in the middle of one of the most congested global cities. The same can be said about the spa and pool, truly a gem within the city. What they have done with the building is an architectural marvel, check out the mini replica in the foyer. The concierge desk was amazing, obtaining a table for us with no notice at their 2 star Michelin restaurant and retrieving a lost item after departure. The service put the experience over the edge. Only the best and brightest work here, and it's easy to tell, from the doorman to the dining room. Finally, the special attention to our child from all the staff was remarkable and thoughtful. This is how a luxury resort should operate, bravo!”

“Stopped by the Stafford for a drink and lunch with my wife and father and law to repeat a tradition passed down from my dad who has been going to the Stafford for many years. We were really impressed by the service and staff and how well they accommodated our small sleeping baby in a stroller. Great experience, great service - highly recommend the restaurant and American Bar.”

“The hotel is incredible beautiful, the staff super good and for sure you will have good service. The cocktail bar is super charming, cozy and with great atmosphere. I highly recommend the afternoon tea with a good group of friends is delicious, well served and fun.”

“Hotel location is good for walking lovers or taxi callers :) I do like to walk, so 10minutes by feet to tube is working well for me. Building itself is modern, with lift, reception, parking and sitting area outside and inside. Lift makes it accesible for special needs and strollers. Hotel has no air conditioning, so expect to enjoy heet at hot summer days. Flat was big enough with shower, kitchen and the room with bed, sofa and tv area. Hotel have good wifi. Reception is 5☆, no problem at comunication. Room service pick up garbage everyday, so no smells or any discomfort. Hairdryer and iron is awaliable. Had no experience with any noises or unpropriate visitors, any security problems ect. Bed is very good for good rest. I do like to cook my self, kitchen was missing forks, oil, paper towels, salt.. ect. base things for cooking, so I had to buy everything myself. This would be -☆, All electronics works well, enough space for everything. Small shop around the corner, so no problem to buy drinks or food. Some bigger shops are 2 blocks away. Nearest bar is 2min by feet :) Camden market is 30min by feet, a spot You should visit.”

“We stayed here as our mini-moon for a weekend. The staff were very attentive, Kamel in particular was very kind and welcoming. The food were delicious and the atmosphere was very pleasant. Breakfast had a lot to offer and choices and again, very quick and lovely service and food. Our room was beautiful and spacious. The extra attention to detail and dedicated card did not go unnoticed. Overall, a very pleasant stay to celebrate our wedding!”

“I booked this hotel for my girlfriends birthday and she loved it! Everything was perfect from the decorations to the jacuzzi… very easy check in, comfortable bed and a clean spacious room. I have no complaints I would highly recommend this hotel and will be staying here again very soon”

“I stayed at nhow hotel last week for my partner's anniversary and I could have not taken better decision! Everything was perfect, we loved the quirky design of the property and the funny corridors up to the floors Cheers to Carlo for making our room absolutely stunning with some romantic decoration, it was a great surprise for my partner Breakfast was tasty and staff very welcoming Location is a bit of a walk for the closest station but not so difficult to get to the city center We will be back in this hotel for sure”

“Lovely stay at a lovely quiet hotel. The staff are all very welcoming and helpful throughout the stay. Hyde park is just 10 steps away. A lot of dining options around the area. 25 min walk to Mayfair.”

“Where do I begin? This hotel exceeded my and my husbands expectations. The hotel is absolutely beautiful and I would even go as far to say opulent. When we arrived we were put in and ADA queen room. I didn’t think much of it, but my husband checked our original reservation and we had booked a superior king room with a park view. He went down to let them know about the mix up. Doreen helped to sort everything out and to make up for the error, comped us a suite. We have never felt so cared for in the hospitality realm as we did from Doreen and the rest of the staff at Kimpton Fitzroy. We will always always stay here when we visit London going forward as a result of her and her teams exceptional service. As far as we are concerned, this is the best hotel in London. I would also like to say that every staff member at this hotel was exceptional from the door man to concierge to management. They know what they’re doing here.”

“Such a treat!! Amazing staff, beautiful dining room, excellent tea choices, and delicious, traditional high tea bites. Our waiter was the best and went above and beyond to ensure that our daughter felt every bit as special as she is on her birthday!”

“Definitely a nicer hotel than usual for us, but still very reasonable, especially for London. Great, friendly, helpful staff. Wonderful room, with lots of nice touches, even a rubber ducky for the bathtub. Perfect location right by the South Kensington tube stop. Great neighborhood with lots of bakeries (Gail's!!!) and eateries.”

“Fabulous place, lovely staff, super clean with excellent action to Covid rules and cleanliness. I thoroughly recommend staying at 47 Park St. Thank you so much for making my stay just wonderful Ruth”

“It's been some years since I've been here and it was a pleasure to revisit this Farringdon gem. Lovely and cosy and we thoroughly enjoyed our bangers and mash.”

“This is a lovely hotel. Centrally located, full of period features, and one of the best verandas in the city. High tea is available as well. The rooms are spacious and comfortable. The staff are amazing, even providing my godchildren with a welcome pack and a scavenger hunt. A very lovely place to stay.”

“Four of us began our visit by riding in the little carriages that are towed by a lovely land rover. There is some commentary as you move along and when you get to the highest part of the vineyard you are invited out of the carriage to be served some beautiful fizz. Maybe about twenty minutes after taking in the wonderful views we began the short journey back down to the main building . We had a little while to waste before dinner in the hotel restaurant, so we went to the stepping stones pub . On arrival at the hotel restaurant we were greeted by very friendly staff. The food was wonderful. The day was a great success and actually felt like a mini holiday.”

“I have photographed many weddings at the Petersham Hotel. The Hotel is positioned in such a beautiful setting and the view of the Thames is stunning. Inside the Terrace suite and the River room provide the perfect setting for an elegant and sophisticated wedding!”

“Very clean & tidy just a short walk to the park etc”

“This is a great little independent hotel with fantastic service. The rooms are simple but comfortable, and the location is conveniently close to Victoria, but far enough away that it's quiet. The staff are extremely friendly and helpful. I can't recommend it enough.”