Best fashion stores in Grays

“I would like to say a huge thank you to Emma the supervisor and Rebecca the style assistant for going above and beyond to make our shopping experience so perfect! Originally they were closing at 7pm we arrived at 6:50pm and they was so helpful to help advise on colours and styles from dresses, jackets shoes and accessories we was not rushed and both girls could not have been more genuinely interested in helping us. They stayed open until we had said “yes” to the dress! They are both a credit to your company!”

“I love Gant clothes, very good quality, good fit and wash well.”

“Expensive but not a good reason to drop their star rating”

“All the time i can find something amazing for very good price”

“Great array of loafer's and great customer service and friendly staff”

“Great shop great selection lovely staff..always a deal...ten out of ten”

“Beautiful dresses and great company to work with. Gilly could not have been kinder nor more supportive as we had to re jig flower girl dresses after two postponements during the pandemic! Highly recommend. Thank you Gilly & Team . Netty”

“I went there today. I did find stuff to be very helpful very professional and they also provide me with information I was looking for. They did make an effort and spend some time making sure I've got what I need. I will be definitely coming back and I can recommend it to anyone. Well done thank you guys!”

“Absolutely wonderful staff !!! I have travelled from Heathrow and I the girls were brilliant in their service”

“Walking through shopping centre large display of discounts visible through front showcase reductions on lots of items, purchased a new pair of white gold ear studs should have been £35 purchased for £23 not bad...”

“A very kind and welcoming shop! The staff are always very helpful and always give the best advice. They also can help you by ordering things in that the shop don’t stock”

“Very friendly approachable staff, as u walk into the store. It's always nice to b greeted by a warm smile. Clean and well presented items.”

“Very professional and lovely staff especially Ellie who helped with sorting my sons watch out once again many thanks highly recommended to shop here.”

“On the expensive side but good quality and customer service was second to none when I had a problem .Would definatley use again and top marks to polite helpful manager”

“One of my fav store from the many I like to shop in, the staff here are very attentive and very helpful, and always cleaning the shop floor and keeping the display immaculate! Also liked the honesty from the staff that take pride in selling a piece. I didn't catch the ladys name who served me but she was so good. I will recommend visiting this place for great bag and shoe purchase.”

“Quality products friendly helpful staff's good place to go for shopping definitely go back again”

“Lovely staff very helpful, young blonde girl helped me to measure the underwear to see if they would fit me :)”

“Went in today and couldn't have had better customer service. I struggle to find jeans & they informed me they had an on site tailoring service. This was perfect as a 5'0 person who always struggles to find jeans the perfect length who's also plus sized. They were helpful, kind & quick with their alterations within 30 mins. Would absolutely recommend worth the price.”

“These guys understand what great customer service means.”

“Always manage to get what I go in there for and always find extra bits that are perfect for presents on a budget”

“Came here today to shop for clothes for my kid's grad in July. Great clothing shop for women. Good price. Nice style for young and middle age ladies. Highly recommend”

“Need to give the guy at the front of the store our thanks for a very pleasant experience at the Lakeside store today. Such a friendly, helpful and knowledgeable staff member. Informed us of the 10% discount and also ways they can help find the sizes we were looking for at other stores. He certainly deserves recognition for his friendly helpful and polite manner. Will definitely be visiting again. My only downside for this shop is it does need more lighting.”

“Fantastic service, came in to return an online order, I was assisted as walking through the door, and passed on to another colleague, who processed my return, no fuss, no quibble, would be great if all stores had the same approach”

“Samantha store manager is such a reasonable person. Very understanding a courteous. Thank you!”

“Today I bought my first pair of sketchers! I was served by a lovely lady who was really helpful.”

“Ran in to get some jeans half hour before closing. Couldn't find what I was after and both of the ladies that helped me tried very hard but didn't have what I was after in stock. Made some recommendations, knew their products and I found an alternative. Great service so close to closing time.”

“It's M and S......you know what they sell and how they sell it to you. Food Hall deserves a special mention.....all those unusual foods you see on the TV ads are here. The bakery is especially well-stocked...recommend the delicious cheese scones.”

“Went to Lakeside today to by my son a watch for his 18th birthday went in looked arround staff to busy talking to make any attempt to serve us ... we went out side only to be followed by a member of staff that asked us if they could be of any help explained the situation and to my amazement we received we received a customer service that was second to none... thank you alll so much for the service we received”

“Fantastic customer service and experience received from Adam Mahdy this week assisted by Cynthia, Lizzie and Michael who helped answer some queries on Adam’s day off. I thoroughly recommend the team at Lakeside.”