Clarks
79 Clarence Street, Kingston Upon Thames KT1 1RB
Location & Phone number
79 Clarence Street, Kingston Upon Thames KT1 1RB, United Kingdom
About the Business
Clarks, located at 79 Clarence St, Kingston upon Thames KT1 1RB, United Kingdom, is an iconic institution that has been synonymous with quality shoes and exceptional service for generations. As a leading establishment and point of interest in the heart of Kingston upon Thames, Clarks has remained one of the most popular destinations for shoppers looking for comfortable, stylish and durable footwear.
As a trusted shoe store, Clarks has built a reputation for its extensive range of shoes, boots and sandals for men, women and children. From fashionable suede ankle boots to sleek leather loafers, the collection at Clarks is carefully curated to cater to the varied tastes and preferences of its customers.
In addition to its wide selection of high-quality footwear, Clarks is renowned for its exceptional customer service. The knowledgeable and friendly staff are committed to helping customers find the perfect pair of shoes that provide the perfect fit and comfort. With an emphasis on delivering a personalized service, every shopper at Clarks is made to feel at home, whether they are looking for a new pair of shoes or simply browsing the latest trends.
As one of the most popular stores in Kingston upon Thames, Clarks offers a shopping experience that is both enjoyable and convenient. With a location that is easily accessible and a store layout that is both spacious and comfortable, customers can fully immerse themselves in the Clarks experience.
In summary, Clarks is a reliable establishment and point of interest that offers a wide selection of shoes, exceptional service and a convenient shopping experience. Whether you are looking for a new pair of shoes or simply browsing the latest trends, a visit to Clarks is an experience not to be missed.
Photos
Hours open
Monday:
9:30 AM - 7:00 PM
Tuesday:
9:30 AM - 7:00 PM
Wednesday:
9:30 AM - 7:00 PM
Thursday:
9:30 AM - 9:00 PM
Friday:
9:30 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
10:30 AM - 6:00 PM
Reviews
"Went to return faulty shoes, was offered a voucher and not a refund on my credit card. There were no other shoes that I liked so fingers crossed head office agrees to my email request of a refund! Staff were very professional and interacted well. What a pallaver. Emailing back and forth has tired me out. I give up!"
"New ambience in the showroom…very nice quality of shoes very sturdy…nice collection for kids"
"This store is constantly understaffed. I cannot count how many times I left the store without any purchase because either lift wasn't working (no one was willing to help with a buggy either) or conditioner upstairs wasn't working or the queue was insane to wait with a babyb on your hands or staff wasn't really doing their job. It is always disappointing experience"
"Worst customer service!! I received a Clark’s shoes as a Christmas gift from my fiancée, first day I worn it, the right feet shoe had a small cut. I went to the store to ask for recommendations of how should I fix it, perhaps they would know what to do. I went to ask a lady who was kind, she asked her manager what should be the better option for me. The manager, a man, rude and not careful at all with my shoe. He handle it and pull up the cut part of the shoe making it worse!! The only thing he said was it is a cut it is not a damage from the product (I knew it, I have not asked for a rerun neither an exchange!) he also said to go to a repair shoe (oh really, isnt it obviously ?) well, I ended up with no solution and with a bigger cut in the shoe… I really wanted a Clark’s shoes as I had made a university presentation about this brand’s marketing, now I wished my fiancée never wasted his money on that I am really upset!"
"Communication could be better. The Kingston store has completely disappeared from the Clarks website & the phone number just rings out. Our local store in Richmond has recently closed down and we were told that the Kingston store was our nearest one. Going by other reviews on here I gather it's temporarily closed for refurbishment until early December, but there's no mention of this on their website. You'd think the Kingston phone number would have been redirected to corporate headquarters, a recorded message or another store???"
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