Verizon

"For several months, I have been on the fence with changing the phone provider and purchasing new phones for the kiddo and myself. This morning after the previous contract had expired and the difficulties that I was enduring with the phones it was time to bite the bullet. Nervously the kiddos and I walked into the North Verizon shop and was greeted by a dapper associate named Dalton. Instantly the stress was erased as Dalton walked me over to the counter and asked me, with a sincere tone in his voice, what he could help me with. After expressing what we needed, Dalton was swift to research and provide us with 2 exceptional options. Then the kiddos and I chose the items that we needed. Dalton was gracious to take the time to set up the phones, apply the cases and precisely add the screen protectors. He looked to enjoy adding the screen protectors and it was satisfying to see the air dissipate with the swipe of his finger. We never felt rushed with all the time he took for the fam. Nevertheless, the outlandish nervousness that I had previously is now replaced with a gratefulness and satisfaction that this family received the very best customer service and phone plan that Verizon can provide."

"My old Pixel 3 finally quit on me this morning, and Haylee helped me choose a new phone plus accessories. She took time to get me the discounts I was eligible for and then set the phone up so it was ready to use. She then talked me through other services offered by Verizon and showed me that I could save money on internet and streaming services without making me feel pressured in any way. Haylee took time to get those set up and tested for me, and I feel confident about using my new technology. She was very patient and helpful and even left her contact info in my phone in case I have any questions. I would highly recommend this store and Haylee in particular. She made a stressful situation much easier. Thank you, Haylee!"

"I had a Pixel 8 that was having connection issues. The corporate Verizon store located on US 41 outside the Haute Center Mall could not transfer data from the Pixel 8 to my new Pixel 8 Pro even though 2 employees attempted it. They sent me to Best Buy down the street where they refused to look at the issue because they were closing in a half hour. I then went to the Verizon affiliated store inside the mall which was closing and the associate suggested taking it to the Fort Harrison Rd store which was part of their chain of affiliates as well and open until 9:00 pm. I walked in and explained the situation and within 20 minutes was walking out the door with a fully working phone! Dylan was AMAZING to work with and I had a very enjoyable visit while the data transferred. If you are a Verizon customer (or want to be) this is the only location you should consider. The corporate employees were inept, the Best Buy employees were only concerned about themselves, but this location took care of me quickly and professionally. I will never again go to the other places because I want customer service at the highest level and that is what this store provided. I will be a loyal customer at this store anytime I have a problem or want to upgrade my phone. They were simply outstanding!"

"Landon Campbell killed it today really appreciate his attitude and professionalism. He showed a combination of patience and intelligence about the products that Verizon has to offer. Excellent in every step from start to finish"

"I had a superb experience with a gentleman named Josh! My current phone ended up breaking and needed a new one. Josh was able to help me get into a pixel 7 after letting me know about the great promotions. My interaction was friendly, professional, and patient. I would highly recommend going to this store for any of your needs. The guys up in the corporate office need to take note of this salesman. If you had a Josh in every store sales would be constant."