Harley-Davidson of Fort Wayne

"It was overall a fantastic experience. Everyone was very friendly, knowledgeable about all their products, always asking if they could get us coffee or water, they are very transparent about the whole facility, and they make you feel like family. I would recommend the Fort Wayne store to everyone. It's a 2hr drive for us and we will go back for any needs we have."

"This dealership is amazing. Whether your driving through the area or considering purchasing a bike, go to this dealership! I made the entire deal over the phone. Joey was amazing and very accommodating throughout the process. Christian at parts is very knowledgeable and will help you in any way you need. Erin walked me through all the features of the bike I purchased for my wife. She is very nice and incredibly helpful. Forgive me if I forget to mention other names that helped me. This dealership is seriously the best! I'll be back to visit."

"Awesome friendly staff. Bought 3 bikes frome here so far and will be buying more in the very near future thanks !!!"

"All team members are very informative and friendly. Everyone welcomed me to the family of Harley with open arms. SKYLER IS AN AMAZING SALESMAN HIGHLY RECOMMEND!!!"

"As a HOG owner and purchasing my Heritage Springer Classic new from the former dealership and being a well cared for 2000 with fewer than 20,000 miles. You can only imagine my disappointment when riding last Sunday and encountering a roofing nail in my wide whited walled rear tire. While researching I read that a motorcycle tire over six years old is recommended for replacement even with ample tread. So Promptly Monday morning I called Harley Davidson of Fort Wayne and was greeted by a courteous receptionist that transferred me to parts and service. The gentleman who answered was also prompt and courteous as well. No waiting in cue or having to go though numerous auto prompts pushing twenty different numbers and spending countless time on hold was a nice gesture. But here’s where they lost all appreciation and future business(support businesses that go above and beyond supporting the products they’ve sold). I was informed by the man on the other end that HD of FW refuses to do any service on a Harley that’s over 20 years old. I said this is just a tire change? I said if I took the tire off myself and brought it into your shop you could immediately identify it as being on my 2000 Springer? Can you imagine being from out of town with a flat tire and needing emergency repairs and this being the response? I implore everyone to do their research when considering a new or used motorcycle purchase and to think twice about the follow through on services over the long haul when a dealer can’t even change a Dunlop white wall tire on a bike that was sold by them. Anstett went above and beyond in expectations with prompt service. Support small local businesses that remember what customer service is and haven’t became to big that they don’t care about their customers."