Zip's Auto Body Inc

"My husband was involved in an accident which heavily damaged his pickup truck. The truck was towed to Zip's and we were a little surprised - but relieved - when Zip said it could be fixed. When my husband picked up the truck after its repair, we were absolutely blown away because even though the truck is five years old, it looks brand new. Wouldn't want to be in another accident but would not hesitate to have Zip and his crew do the repair work. They did a great job and we cannot thank them enough."

"I recommend! Just got my body work done due to hitting a deer, and did excellent. They fixed it sooner then expected and even deep cleaned it without asking."

"The best car service I've ever had, they washed my car and detailed the inside. I didn't know they were going to do that and I'm rather embarrassed because I don't usually leave it in such a mess. If you need a repair and you're in the Rochelle area go to Zips."

"My wife got into front end collision. So rather fixing it myself like I should of. I decided to let the insurance company handle it. Because there was a lot of damage. I selected Zip's to do the repairs. It took them over a week to even get an estimate back. Then another 2-3 weeks to complete the repairs. Because of parts delays. (Over a month) I could've had all the parts in under a week and the car operational again in about 2 days. Then my wife went to pick the vehicle up. Paid them. She called and told me they found the water pump was leaking bad. And not accident related. Which they neglected to even mention the whole time it was in the shop. So I went to the service center I get the oil changed and inspected. Got the service reports. Which said that there was no coolant leak. I also maintenance and repair all my own vehicles. And never seen the power steering pump leaking. I brought the forms to Zip's. And I was met with who I assumed was the owner. I told him that there was no leak prior to the accident and that I had service reports stating that. He refused to even look at the documents. Had bit of an attitude. And told me to call state farm. And have another shop fix it. Which would add more time on top of the month the car was supposed to be fixed. And more hassle. I firmly believe the shop either didn't want to do the extra work. Or missed it. And didn't want to a reclaim on it. To fix it right. So I am going to fix it myself like I should of. Rather than trusting a shady insurance company repair shop to fix it right the first time."

"Very nice staff. They make you understand exactly what needs to be done and the price it's going to be. I went there after I got into an accident and had to get car fixed. They get me up to date on what was going on the whole time they had my car. When I got my car back they had done amazing work. I will recommend to everyone I know."