Marks Auto Service of Loves Park

"Car had a pesky check engine light thrown, took it in and had it diagnosed. Staff were very kind and transparent throughout my process. You can have your automotive needs taken care of here quick and for a reasonable price."

"Marks auto is always great about getting us in when we need it. We needed a new headlight before our trip and they told us to come right in. Less than 30 mins we were done and on our way! Thanks Mark's Auto for being there when we need you! Excellent customer service, good work and honest people!"

"I was very upset when I found out that my car had been struggling to accelerate I was very scared that it was because of a bad transmission seeing how I just bought my car year ago I was under a lot of stress I went online and asked for any recommendations for Automotive work and I found marks was recommended so I tried it took it there I was very pleased with every aspect of my experience they let me know that my car was failing to accelerate because I had a bunch of ice and snow buildup they were honest about that took care of the issue and said unfortunately all the ice And Snow buildup had destroyed my spark plugs I was on a time crunch seeing how I had to pick my daughter up from school and they were very accommodating when they were able to get my car done and I still had time to spare I will always come back to Mark for all of my automotive needs considering the fact that they are very friendly considerate and transparent on pricing I will never take my car anywhere else Also the front desk lady Melissa was very sweet and very understanding Of my situation and everybody was more than helpful I appreciate you guys thank you for enjoying what you do and making my experience enjoyable as well"

"Had an oil change and they didn’t tighten the filter. Dipstick was BONE DRY the next day. Poured 2 quarts of oil and it all leaked out the bottom because they didn’t plug it. Update: They towed the car and fixed the filter."

"Went in for an oil change and wanted to see if they really are full service. I knew my headlight was out, and I had already bought the bulb. They turned my lights off and never said a word about my bulb being out which they should have noticed when they pulled my car in. Got my oil changed and my invoice that had 6 optioned that I declined but was never asked about. I chose Marks because the location is close to my address. I will now look for customer service and quality. Because if you can’t comment on a headlight being out what else are you not checking?"