Walgreens

"EVERY TIME I call they pick up and either hang up or put me on hold for 15 min or more without a word. The pharmacy people don't seem to care about their customers. I refill the same meds every month for the past 5+ years, and they act like I'm a stranger. They never have my medicine in stock and they can't or won't auto refill them. I understand and empathize with how busy they are but a kind "hello" or even "one moment please" goes a long way versus constantly being hung up on. Very frustrating. It sucks too because I have always supported and loved Walgreens. Not anymore..."

"I have had the rudest customer service from the pharmacy techs in the drive thru pharmacy multiple times. The older woman with the blonde hair needs to learn how to talk and treat customers/people with respect. It takes more energy to be rude to people….this is not the first time she’s been rude. Update: literally the rudest staff. Management creates the environment. The tech just hung up on me!!! I’m not kidding you when I tell you we have had over 15 rude encounters with different members of pharmacy staff at this location. She cut me off on the phone and I called her out for being rude this time and she freaked out on me and started raising her voice at me. I told her it was rude to do that. She didn’t care and proceeded on arguing with me about how to speak to other people politely. She hung up on me. I normally don’t write reviews but it is so appalling how this pharmacy staff treats people! I will be escalating this to corporate at this point."

"Exceptionally slow pharmacy. They make you reserve an appointment time for covid vaccine and then you spend an hour and a half waiting past your appointment time anyways. Why even bother making an appointment then? I don't think they understand what an appointment means."

"Only one star because it's close to my house, the rest poor. The attitudes & treatment by the pharmacy was by far the worst I've ever experienced. Double charged & it over drafted my account (I was laid off from my job & on 2 days of withdrawal from medication:Zoloft..if you've ever been on a medication like that or similar to, withdrawal is hell,but I'm not a jerk). Go to payndouble charge card got declined. Girl got manager over..I go to explain..he laughed in my face, berated me to show him my bank account, cut me off mid sentence several times..what took the cake was him waving his finger in my face & telling me I'm wrong. I've worked customer service/retail/sales for 20 years & I have kids..patience is built into me..but this manager here (the boy) broke the stick of patience. Never again.."

"Ashley is one of the pharmacists here and her rude and childish behavior showed when she was rude and I told her she was out of line and she hung up on me. It’s been almost a month since I’ve been out of my medication because of an error on the staff at this location. They don’t know how to go through all of their deliveries is what another Walgreens told me. I had shown up to pick up my medication and was told it was out of stock that it would be in tomorrow showed up the next day and they still didn’t have it. Sent it to a jewel went to the Jewel same runaround. Continue to have to call the Walgreens in Chicago where they told me that they had the package. They just didn’t know what they were doing. I continued to try to call today during work. I’m very busy and I was getting put on hold and when they would pick up I could hear the giggling. This is an absolutely pathetic and unprofessional Walgreens. I gave up and tried calling from my work phone. As soon as I gave them my name the same giggling and leaving me on hold would happen. Pathetic. I will never go there. I just had my prescriptions transferred. I’m sure they’re laughing and they’re cool with this. I’m just letting you know they don’t really care at this location. No matter how serious the time off a medication can be. Horrible. Imagine them messing up and laughing at you. If you’re sadist, this is the location for you. Who does the hiring? How does this sort of person make it this far in an otherwise respected field? Lame."