Hampton Inn Freeport

109 South Galena Avenue, Freeport, IL 61032

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4.2 438

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109 S Galena Ave, Freeport, IL 61032, United States

815-232-7100

hilton.com

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About the Business

The Hampton Inn Freeport is a cozy and welcoming lodging establishment located at 109 South Galena Avenue in the charming town of Freeport, Illinois, United States. This hotel offers comfortable accommodations, excellent amenities, and exceptional service to ensure a pleasant stay for guests. Conveniently situated near local attractions and dining options, the Hampton Inn Freeport is the perfect choice for both business and leisure travelers looking for a relaxing and enjoyable experience.

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Jordon Filbeck:

"Beds are terrible, walls are paper thin, air conditioner in room doesn’t keep up and it’s 45 degrees outside. Sadly the nicest hotel in town"

almost 11 months ago

V L:

"Old hotel with renovated rooms. Reception staff noy the friendliest. My toilet was dirty when I checked in, poop stain still in there. Gym very small, and not properly maintained (see pics). Please fix the peloton bike, providing straps for the pedal!"

1 year ago

Amy Patrick:

"We recently attempted a stay at this hotel that left much to be desired. While the front desk staff were friendly, the overall experience fell significantly short. The issues included an out-of-order elevator and another with noticeable maintenance needs, a room reeking of men's cologne and lacking proper heating, a squealing hvac unit that would have prevented sleep, and an inability to access the pool. Despite the inconveniences, what disappointed us even more was the lack of immediate resolution. When we requested a refund (within 30 minutes of arrival) due to our discomfort, we were informed we needed to call on Monday to speak with the manager. Not only were we not reimbursed the $170, but we also faced the risk of not having it returned at all. In light of these challenges, we decided to move to another hotel for a more comfortable stay. It's unfortunate that the issues weren't promptly addressed, and the financial resolution process adds an extra layer of frustration. I hope my feedback contributes to improvements in service for future guests."

1 year ago

Ryan Freeman:

"Clean, comfortable, with friendly service. The breakfast was better than adequate. They might be a touch understaffed, but everyone we talked to had a great attitude and was eager to help."

1 year ago

Jonathan Buzan:

"Don’t stay here. Elevators are a ticking time bomb death trap, no way they’d pass inspection. Rude staff. Got charged $250 smoking fee, but I don’t smoke and no one besides me was in the room prior to check-out. I’ve been traveling full time for work for 8 years and have never been accused of smoking in my hotel room until this Hampton inn. I don’t care about the money, but my employer who pays for my room has zero tolerance on this matter and now I’m losing my career and livelihood because Sherry from the front desk is comfortable lying just to make a few extra bucks"

1 year ago

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Hampton Inn Freeport

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