Chicago Marriott Southwest at Burr Ridge

"Convenient location right off the highway, beautiful foyer, and entry; nice room layout and great staff. I added a “Special Request” through the app, and they (extra towels and pillows) were in my room when I checked in. The pool area was clean and had great presentation. The breakfast had plenty options and cleaned after each guest finished- ensuring that there was always a place to find a seat. Only Con was no USB Ports. Keep doing what you’re doing!"

"in the several years I've been staying, I'm starting to see some decline. They could possibly use some upgrading but the things they have right is location, some staff are really top notch and their restaurant is not bad at all for breakfast. Overall it is a pleasant place. However seeing stained pillowcases when you first get into the bed is NOT acceptable. Cleaning staff needs to catch these things its just gross."

"My bathroom smelled like an old wet towel and they had 1 bartender for 50 people but omg the lamb chop is off the chart and so is the beet salad. The jacuzzi was very large and relaxing and the pool room heated. I liked everything but my bathroom and the TV reception kept coming in and out but overall I would go EAT there again. Kinda pricey but worth it."

"Great location, nice rooms, very comfortable beds, and the people that work there are very nice. The only issue I had was that one elevator was out, and there were three weddings there. They didn't have a stairwell that was convenient to find or take with an elevator out, and there were lines of people at times by the elevator. Five stars otherwise!"

"Overpriced for the location with little amenities - no free water! Overall, check in was seamless and staff are very responsive. The property was clean with plenty of free parking (nice perk). The lounge is closed on the weekend - I’ve experienced this throughout this year in different locations, get it together Marriott. No issues with the room or beds. I found everything to be fine and had no issues with the bed. Rooms were very clean upon arrival. I get annoyed when you stay at a 4-5 star hotel and they do not offer free water - this should be standard across the board. They did offer a breakfast buffet in lieu of the lounge being closed and it was okay. Standard eggs, bacon, and potatoes with pastries. You don’t get amenities for the rate they charge. I definitely DO NOT RECOMMEND and you would probably get the same or better at a 3 star in the same neighborhood."