Pet Set Stay & Play

"This place is wonderful! I was so worried to take my Yorkie Coco because we’ve had bad experiences at other grooming places but this one was awesome, they were quick, gave him exactly the cut I asked for, and it was SO REASONABLY PRICED !!! I was expecting to pay double the amount I paid. Very pleased, I have a very long commute but I will do it to bring coco back here everytime. Thank you !!!"

"This grooming and boarding business is the worst. The owner Jannie is so unprofessional and disrespectful! Instead of apologizing to customers and fixing the problem she'd just get smart with them and never fix the problem. Dogs are left in in cages all day never receiving their baths and barely they're cuts. So out of all the money she's making she barely does the work. She's rarely there and yells at the employees about how this is her passion but it never reflects. She doesn't train her groomers or workers at all honestly. So if you're looking for a job because you love spending time with dogs or grooming DON't WORK HERE! She brings her drama to work almost everyday and treats her employees like they're beneath her or like she doesn't care about them. If you're boarding your dog here trust me they never eat or get water to drink! They're all back there in the most filthiest cages that barely get cleaned, they sit in their own poop and pee until someone decides they want to clean it! If they forget to bathe your dog they'll just spray dog perfume on them. I worked here thinking I would spend time playing and learning all these different personalities of the fur babies but honestly all I experienced was the captivity and the dirtiness that the dogs endured. There were situations where they would lie and say that they feed your dog but really to cover it up they'd just give it to another dog or throw their food/treats away. Even in daycare most dogs are left in cages and never interact with the others but guess what?! They lie about that too! This has literally been the worst dog establishment I've ever seen and the worst work place energy I've ever experienced. Although there were great workers there such as Heather, Dee, Nicole, Sikora, and Demetrius and Nikita and the old receptionist . But other than that...not so great.if I could rate zero stars I would! Edit- firstly this is not Nikita...so you're wrong and I could care less if you reported or not. I HAVE NO REASON TO LIE! Also incorrect... I'm not her girlfriend either, seems like you can't keep up with all your employees huh? That's okay you got one more try"

"Time in 12:30p / Time out 5:19p 5 pound Shih Tzu The ABSOLUTE WORST PLACE EVER……. 1st off we asked to speak with the assigned groomer before leaving our baby. The front desk assistant said I’ll write down all of our concerns on a ticket. We clearly stated we know she has some matting, but please DO NOT CUT OFF HER TOP PONYTAIL OR HER FLUFFY TAIL. She claimed she wrote it all down and give to the groomer. The absolute opposite she butchered her hair, again her top ponytail was not matted. I called back to speak to the manager very rude and had 0 Customer Service Skills, stated her mother in law was the groomer. What difference did that mean to me, the mother in law did not follow instructions. Why not pick up the phone and explain, before going scissor or clipper CRAZY on our baby. Since the day we got her she has always had a top ponytail and now thanks to the mother in law at Petset she doesn’t. NEVER AGAIN, the so call manager very argumentative and in her feelings. I’m simply stating FACTS… She doesn’t even look like the same baby. This puts tears in my eyes Part 2: As you can see the so called owner who we never met or spoke with when dropping our baby off replied to my post. The owner is a LIAR, yes our baby had some hair matting; legs, under stomach, under neck. Not in the top of her head, she wears a ponytail everyday. She came in with ponytail a cute hair bow. You as the owner of Petset will never be successful in your business without adequate training for you and your staff. A change in attitude would help you also. Signed: Team Shih Tzu"

"My husband and I absolutely love Pet Set - they have taken care of our sweet baby, Luna, since she was just a small puppy. They treat her like their own, and they are always excited to see her walk through the door! We really appreciate this because it gives us confidence that we can leave our dog in safe hands. Prices are the most competitive I've seen in the area, and they include a bath when you board. When we got married, Luna didn't go to daycare for almost 2 weeks. They called to check and make sure she was doing okay since they hadn't seen her in awhile. It meant a lot to us that they had noticed she hadn't been coming and thought to check on her. We really love Pet Set - thanks for all you've done for us and for Luna!"