BJ's Wholesale Club

"Terrible customer service, 3 young ladies having an unrelated work conversation didn’t acknowledge me until they finished their conversation. I decided to just go up to one of them and she still engaged in conversation. I told her let me know when you’re finished and she didn’t like that. However she never mage eye contact and had me wait for something that was so simple. Please do better before I cancel this membership"

"Nice and clean place to shop. Staff is helpful. However, make sure you check the bagged items. At times , I found holes in bread bags and rip/cut at the bottom of boxes of the waffle. Last, make sure you have the right amount of eggs in the Styrofoam and cardboard boxes."

"I purchased a membership here because they had a special for $20. I saw it in Instagram thinking it was a joke but it was the real deal. I went to the store on a Sunday morning. Customer Service advised they didn't have something to make the membership card but that it was also located in the app. Ok I used a mobile cart and rode around the store. It seemed like the store was smaller than I remembered it in the past. BJ's does not compare to Costco or Sam's but it has what I need. I found some great deals in there that day. I even used the self checkout with no issues"

"Pros: large quantities, decent prices, cheaper gas, they have a few outdoor items for your home. Cons: No hot food bar, staff isn't very friendly. Carts are inconveniently outside, if you come in through other entrance it's far! They have the foot long Hebrews National beef hotdogs. FYI's: Be prepared to show your receipt when you exit. Box's are available going towards exit. No bags. I only visit here when I need certain items, much rather shop at Sam's."

"My visit yesterday was great. I didn't have a bj card but I was trying to get one so the customer service lady allowed me to shop there. I return today and there was another customer service lady there who appeared to be friendly thus using hand sanitizer after touching people items wasn't a good gesture. If you need to act like everything and everyone is contagious you should be wearing gloves in the first place. Who protecting me from you lady? Yes we're still in a pandemic scare! I understand that "Put on your gloves" while handling people personal items and groceries. We don't want what you might have either. Service Center your job is to create a good environment for the customers. I joined again but I think I want a refund for my membership. I also have a sam club membership and I like spending my money where people treat me well."