Ed Voyles Hyundai Collision Center

"They were quick & efficient with fixing my car! Mark was the absolute best. My adjuster sucked & Mark was very helpful with trying to stay in contact with my insurance company to make sure I received my car. Mark was kind, patient & just the absolute best! Thank you for servicing my car!"

"This is a garbage place. One star is too high. They don't care about your time, your money, the inconvenience it causes you to not have your vehicle while it is in their care. The complete disregard for their clients is one thing but their work isn't even good. They give a different update on a MINOR issue every week or less. A couple weeks tops of work has taken them several months now. How can your estimate be this inaccurate? Are you trying to learn the repair on YouTube as you go? No, because even that would genuinely take me less time. All they care about is squeezing out a bigger insurance payout for themselves sitting around wasting time. Cute how they asked some friends to leave reviews to call them nice and even silly (?). Do not trust them with your business."

"I came here before in 2019 and service and communication was great so when someone hit my car again I came here and things have gone downhill. Chip is who I was assigned to and he does not communicate AT ALL. Initially he had an attitude when I called to ask about my car 2 weeks after drop off and he said he calls every Thursday to update people.. I didn't call until my 1 month car rental from my insurance company was almost up 2 weeks later. That's when he chose to inform me that I needed to contact my insurance company about price increase approvals and work on my car had been stalled for over a week. Ehen I called the insurance, the additional work was approved within a day of contacting my insurance. Imagine. Chip is extremely unreliable and plays phone games where he tells the receptionst to tell you he has stepped out or isn't in office when he knows you are calling for updates. now it's almost 2 months and I still don't have my car and I am getting absolutely no communication. If you find yourself in an accident please go elsewhere for collision services. This place isn't as good as before. They have no regard for your need for your car or the inconvenience of renting a car while paying insurance and car note for months while taking their time to fix the car you actually have a carnote on. I understand parts take time to arrive and everything but communication is always key and can go so far. Unfortunately this place is terrible at that."

"I had the pleasure of working with Mark and his team. They kept me in the loop via email with the process of my car. It took almost a month for my car to be completed due to supply and demand which is understandable. How my car went in verses how I received it back I have to give them a 10 out of 10, I do recommend. I will use them again if needed. Thanks again Ed Voyles and Mark for making my baby look new again!!"

"We were hit by 3 vehicles on I94 in Chicago during the Labor Day weekend. My insurance gave me few options I decided to go with Ed Voyles. My initial meeting with Ron was great. My drop off didn’t take long. The lady at the reception very kindly called enterprise rental for me. So far all has gone good."