AutoNation Chevrolet West Colonial Service Center

"I’ve been getting my oil change from this location for the past 3 yrs consistently since I’ve gotten my new car and when I say I will NEVER return back to this location Ever Again. I booked an appointment numerous time and everytime I come in they always pull in another car before mine without an appointment because they’re spending more money and I’m stuck waiting over 2 to 3 hours for a simple oil change. I’m spending my money just like the next person without an appointment so I should be treated with a little respect. From now on I’m just going to go to Valvoline for my oil changes from now on."

"Stay away from this dealership they are unprofessional and don’t care about anyone. I got a call from Mauricio Garces offering me a “better” deal for a car that I was selling and claiming that he could beat carmax offer and it wasn’t like that. I drove 45 min over there trusting in his word to end up with a absurd offer $2k below carmax’s offer. What’s is the point on asking people to go there? Again very unprofessional people go to another place"

"Came in to get a new FOB for my car. Old one was rather worn and almost broken so figured it was time. Everyone was very nice and informative on my visit, the wait room was clean and simple; so I was able to relax while I waited for the key and FOB pairing to be done. Twas a bit pricey admittedly, but in terms of my experience here: it was high quality and well worth the wait!"

"Jon and Marquis, the salesmen I dealt with were top shelf! The finance guy Jorge as well! The sales manager (won’t name names on that one) on the other hand seems like a little tyrant yelling and arguing with the sales and finance people (in full earshot of the whole showroom I might add) while we waited to finalize our deal. That unnamed individual almost killed my deal when he refused to honor part of the deal I had in place the night before that included swapping a pair of brand new tires that I had just put on my old Tahoe onto to the truck I was buying. They charged me $200 to swap 2 tires! Ridiculous! Pretty positive that’s what all the arguing and yelling was about! I felt bad for the people on the receiving end of that berating, and loved the truck I was buying otherwise, so I went ahead and paid it! The salesmen made it up to me. But if I were to buy another vehicle from Auto Nation Chevrolet (West Colonial) and saw that manager working, I’d probably turn around and walk out as I feel I was screwed out of $200 for an hour of labor that only took 1/2 an hour to do, and shouldn’t have had to pay for in the first place! I absolutely love the Yukon I bought! The 5 stars are for Jon, Marquis, and Jorge! They asked for an honest review, and there it is…. Todd"

"This is the second vehicle I have purchased from AutoNation. both experiences were excellent. This purchase was at AutoNation Chevy W. Colonial in Orlando, Tim White was my salesman and I could not be happier with the whole process. Please call Tim, if you're in the market for a vehicle, you will be very pleased like I was. Thanks, Lee (Ocala)"