North Florida Medical - Jessie Furlow (Quincy)

"Great dental office. After being dismissed from Bond Community Health center, My kids was able to get an appointment as new patients within a month. Del Carlo went above and beyond to fix my kids mouth, which was full of cavities. I highly recommend this dental office."

"I submitted new patient paperwork on 10/21/2022 and was told to call on 10/24/22 to schedule an appt. When I called, I was told that I was not in the system and they could not locate my paperwork. I went to the office to speak with the young lady who took my paperwork and she had a nasty attitude and got snappy with me. I asked to speak with the Office Manager. A young lady went to the back and was gone about 5 minutes and came back with the excuse that the manager went to Wal-Mart. So I did not get any results. Mind you, that was a lot of info to complete and wasted my gas going up there. The young lady that initially took my paperwork clearly does not like her job. She needs to be trained on customer service or stay home because her attitude was not acceptable."

"Honestly, this medical office is okay. The one thing that bothers me a lot though is that they want you to come in and schedule an appointment for everything. Like you cant even request a prescription for birth control without an appointment. When I know plenty of people that just call their doctor and they receive the birth control. I know it has to just be a money thing, because why? There is literally no other reason you want people to come in just to talk for 30 seconds and send them home."

"If I could give them a negative 2 I would. This place is super unprofessional and the wait time for appointments is ridiculous. I waited 2 months to finally schedule a decaying tooth to be removed just to arrive 25 minutes prior to appointment time and be told the doctor had cancelled it. Then rather to schedule it same week, she has the nerve to tell me they are booked till next month. Horrible service and even worse staff."

"I really like the doctor I see here as he is very kind, friendly and caring when I see him. This place has great potential, but the office overall is run very poorly and the staff rarely ever answers messages I leave. This includes refill requests when I was told to have the pharmacy send it. After nearly a week of no response or authorization on my prescriptions, I called to check and the lady had a horrible attitude and specifically said they were tired of being bothered and was sending the prescriptions right now. I wouldn't have to "bother" anyone if my messages would be responded to. I even send a few days in advance because I understand they're busy but this place needs to seriously be checked into on how they run the office and desperately need to consider new office staff with better attitudes! Otherwise, except for all that this is a nice clean establishment and the doctors themselves are great!"