Florida Department of Children and Families
200 North Kentucky Avenue, Lakeland, FL 33801
Location & Phone number
200 N Kentucky Ave, Lakeland, FL 33801, United States
About the Business
The Florida Department of Children and Families is a government agency located at 200 North Kentucky Avenue in Lakeland, Florida. This institution is dedicated to ensuring the safety and well-being of children and families in the state of Florida. They provide a wide range of services including child welfare, foster care, adoption, and assistance for families in need. The department works to protect vulnerable populations and promote positive outcomes for all individuals in their care.
Photos
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"You can't ever talk to them on the phone and you have to stand in a bigger line waiting for 2-4 hrs and then they still don't care if you have food or not all the illegal immigrants go in and got food stamps emergency the same day while I'm still 2 months later waiting for food stamps and I have no food stamps still and they are rude now especially the front desk aka boss lady"
"This place is a joke. Extremely rude lady whom you have to deal with to even get anywhere. This is after you've had to try to call the state with the numbers provided and get hung up on after being on hold for hours. If you don't get in touch with anyone or can't wait for the 30 or so people standing in front of you. Then you starve. The state really needs to get this is under control."
"Whoever was working the front desk 10/5 around 4pm is an absolutely miserable and horrible person. I believe it's this Puerto Rican lady everyone else keeps mentioning in these reviews. She must really hate her job, and should be reconsidered for her employment there. She treated me like I was stupid, she started talking to me slow, giving me directions like a toddler - i'm 5 months pregnant. Will never be returning to this location."
"Worst customer service, the receptionist was help, she gave me a number A64, they were on A61 called A63, A65,A66 no A62 or A64 some lady comes and says we are closing they didn't hear your number we called it 2, she didn't like my answer walks away gets a paper in the rudest voice says write you information I asked for what and says you want service or not. At this point some other lady calls me and was not helpful at all. Worst service ever I would of not given a star but you most to leave a review"
"Not safe for the public! I got 2 types of parasites here & no social distancing!! This place should be closed down!! I’ve lived in Lakeland for 10 years & it’s the worst it’s ever been! I recently had to go here twice after our benefits were canceled even tho I renewed online but the website wasn’t working! Both times I stood in line for over an hour just to speak to the front desk! Long story short, I left with 2 different types of parasites!! I’m completely serious! Had to get prescription meds to get right! Don’t sit on the chairs, & don’t stand too close to ppl. But the room is tiny so you don’t have a choice!! FL really doesn’t give any F’s."
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