Quality Plus Cleaner

"I brought my jersey to get cleaned when I came in I was told it was going to cost me $15 up to $20 to get it done upon coming to pick up my jersey price went up to $25.42. I did not ask for nothing special I did not ask for rush, shorter jersey didn’t have no stains or anything on it The young lady in the front counter couldn’t be any nicer. She tried to resolve the situation and explain to the owner or the person in charge that she was talking to on the phone, but there was a mistake as how it was put in the system and the charge was supposed to be $16 but they did not want to change the price my first and last time ever coming here also, I had the same jersey cleaned before to another cleaner and all I got charged was $17 I also asked that same visit to get a New Jersey sleeves hemmed not only were they expensive, but they also were talking about a two week waiting. Period to get it back. Very disappointed with this place."

"Please avoid this place at all costs. Do not waste your Hard earning money at this facility. They took my shirt and then they lost it. Then they found it and there was a stain on it which was their mistake now for reimbursement they want me to find a receipt for them to make a claim. All I wanted was my shirt back cleaned. They expect me to find a receipt from a shirt that I wore once and was purchased in December. The shirt cost $170. Now I have to go back to the facility that I bought it from find the receipt and create a claim which may take weeks to months if it even qualifies. This is the worst customer service I have ever dealt with and as a physician, I will make sure all my colleagues in the area know not to use this facility. Do not enter that place . They are horrible. The employees at the facility cannot do anything without calling five different people to make a decision. If there was an option for zero stars, I would leave it. This is such a headache and it’s not worth my time. What a waste of effort and money trying to deal with this issue. Customer service should be number one priority. Instead of pleasing the customer all they care about is money."

"I cannot thank Tracy enough for the above and beyond service she provided. I completely forgot to pick up a few items before closing time, and needed them before leaving town - when I called in right at the last few minutes…she offered to stay while I ran up there. She saved the day!"

"I had dropped off my load of dresses and work clothes to be cleaned recently. Three of the dresses had matching belts with them. Upon return to pick them up, I realized the belts were missing. I have to say, things happen. I understand. I am sure they get a lot of clothes and managing it all is a lot. What happened next blew me away. Tracy was the one to help me when I came in realizing the belts were missing. She took it upon herself to drive to the central hub where cleaning happens and followed up with me to let me know she found the belts! I was so excited and grateful for her help. She really went the extra mile. I am still giving it less stars because they lost it in the first place, but they did earn more than a 1 star since they found it for me and had such great care for me in the process."

"I started using this cleaner when they first opened and they have done an excellent job from the very beginning. The prices are great and the Wednesday special for regular. Customers is awesome! Everyone is friendly and helpful whenever I drop in."