Publix Pharmacy at Tradewinds Plaza

"As others have said, this is a horrible pharmacy with poor customer service. We waited for 30 minutes for a prescription to be filled, and checked several times to see the status. Finally, after the third inquiry, the pharmacist informed us it would take about 30 minutes. Why didn’t he tell us that from the beginning? He clearly saw us sitting there waiting the whole time."

"I have read several negative reviews on Google about this pharmacy and, frankly, I have no clue where they stem from. I have had numerous prescriptions filled here over the last year and I have received nothing but superior service. Particularly, Deema (Pharmacist) and Melissa (Technician) are absolutely superb, over, and over, and over again! I understand how stressful and taxing their jobs can be and I give them credit for succeeding at a high level everyday."

"Worst pharmacy ever ! Yesterday my health care provider prescribed me an antibiotic , she called to the pharmacy at 12:40 pm , the pharmacist told her that she is unable to get the prescription verbal order because she was very busy with 5 patients for COVID-19 vaccine , then she transferred to the answering machine to left a message ( get the order only take 2 min get patients name , DOB and prescription ). I went to the pharmacy at 1:10 pm , they told me that I did not have any prescription yet because they were unable to review the answering machine to get the prescription , they told me to wait 30 min because they have 2 patients to give COVID vaccine ,then I wait , I returned at 1:49 pm , they still did not checked the voicemail that asked to wait 30 more minutes ..... I told the “pharmacist “ that I need the medication because was an antibiotic ..... That’s incredible that people without humanity works in that’s place , I am a healthcare worker and my patients are my priority , therefore I can’t believe that receive the prescription and dispense the medication that only takes 10 minutes could be a nightmare in this pharmacy ...... Definitely I don’t recommend this pharmacy to anybody ....."

"The pharmacist answered all my questions and even helped me pick out a good multi vitamin to take while I am breastfeeding."

"Worst place to pick up groceries in the keys. Pros: good subs/awesome deals Cons: bad attitudes-bad customer service/poor produce/bad pharmacy convience/it's a mad house I live here and can't believe how they treat their customers. I had an amazing publix near me and now it's just horrible. This is a last resort for grocery shopping. Will be switching to Winn-Dixie or the old trading post."