Tijuana Flats

"All in all a decent time, disappointing experience. I went for a school event, we ordered in advance, waited close to an hour, only to find out, food was held because of ID needed for alcohol, however no one called a name out."

"In general, we love Tijuana Flats but this location is consistently an issue. Today I ordered through the website for delivery and it was supposed to arrive around 12:38. I ordered at 11:44am. But I know from experience this location takes ages to prepare an order anytime we dine in, or order takeout. But it didn’t go out for delivery until 12:45, so an entire hour later! Last time we dined in, we added double meat to a bowl and it was a very sad serving of protein. Staff is friendly but this place is never busy, so I’m unsure why it takes SO long, or why the quality isn’t the best"

"Ordered over the phone at 530 and food wasn't ready until 610 pm and place wasn't even that busy. No acknowledgement or customer service to apologize the slow food, even after asking about my order at the 30 minute mark. This was definitely not "casual fast dining." Sit down restaurants like Chili's would have had my food out faster. Finally, they got a few items in our order wrong... sigh."

"I had a few minutes before meeting a client. The line moved very quickly, a plus. Gave them my order and my food came out to me in a short amount of time, a real huge plus. Met the manager Kristin ad she came around the dining area. Extremely pleasant and friendly. Definitely worth a return."

"We regularly travel on W. Colonial Drive in Ocoee. We always seem to get the red light at Maguire Rd where the backs of a number on businesses face the road. One of these businesses is Tijuana Flats which has an eye-catching facade, advertising “Tex Mex For All.” I’d picked up a menu the day before and decided to give them a try for takeout. The staff is very friendly and the manager is present and working to ensure a positive experience for his customers. There were several tables occupied with dine in patrons, including two casually dressed businessmen working on their laptops while having lunch. My order was taken quickly and efficiently: a chicken Chimichanga and a chicken Quesadilla. I waited about 10 minutes and my order was brought yo me by a smiling and pleasant young lady. TF has a fun vibe. I thought the music was a little loud, though. We enjoyed our food although the tortilla chips were soggy even though packed in a separate paper bag. We had enough for another smaller serving the next day. I thought the price point was a little high. If you like sauces, this is your place. The restaurant has a separate area with a variety of well-marked and described sauces. The tables are cool, too, with clever sayings on them. Elementary school artwork is also on display. Parking is plentiful with dedicated spots for pre-ordered pickups. The manager brought one order out to a waiting customer. I’m glad I stopped in and I will return. Just please turn down the music volume!"