Lily & H Nail Salon

"I have gone to Lily & H Nail Salon a few times and have encountered some uncomfortable things such as no return calls, no reminders - which they don't have for some reason. Strange for a business, but gave them a chance. On Saturday July 29, 2023, I had a 2:30 pm appointment with Rosie. I mentioned to her how I had a lovely lunch including two beers. When I went home, I realized part of my pedicure had not been done. I called and left a polite message indicating that the appointment was rushed this time and did not receive the hot towel treatment on my legs. The woman next to me picked out the exact same nail color and mentioned that mine looked lighter - and it did. Lily, the other owner agreed. Rosie returned my phone call and said "OMG, you have dementia". "You don't remember?" "We have cameras." "I can show you the video. I agreed. Yes, please show me the video. Rosie replied that she could not do it right now. I replied that I could wait. Then Rosie tried to renege and said sarcastically for me to have a have a nice weekend. Rosie went to far and said that I need to stop drinking so much." This is coming from a nail salon that offered me a glass of wine on my first visit. Sorry, Rosie, after having eating fish chips with a side salad, chicken wings and a cup of potato soup over a period of two hours, I don't think two beers qualify me as having dementia. You were rude, unprofessional and demeaning. I have called my Credit card company and disputed the charge. Does anyone know of a courteous salon in Boca as I will not be returning. You know and I know that you have zero proof! A bad word goes a long way. There are hundreds of more nail salons to choose from. Thank you for showing me your true colors."

"Bought two gift certificates for Christmas presents. One for a manicure and pedicure for $60 … recipient was charged extra as she explained prices went up. Next certificate was for a facial and eyebrow waxing. The Certificate was denied completely. Don’t recommend . Terrible business relationship."

"Lilly is absolutely the best manicurist I have ever found! She is meticulous in doing manicures and pedicures. Besides that, she is a wonderful woman running her own shop. Several of my friends also are her clients and all of us enjoy her work and the atmosphere of her shop. I could not recommend her more. If you choose to use her services, I am sure you will be very happy with the experience!"

"Just move down to Boca and I’ve been shopping around for a good nail salon. Boy, did I get lucky with this one!! Lily & H are centrally located in town, but the best part of course is the service. I went for a pedicure and an acrylic fill with gel polish. Rosie did my pedicure for me, she was sweet and proficient. She’s got a great personality and really adds to the salon. My toes came out beautifully, nice and smooth and pretty. Lily was my nail tech for my fingers, we hunted and hunted for just the right color, she went above and beyond. My fingernails look beautiful as well, and the price is great. Not over blown like quite a few of the salons in town are. She also offers lashes, facials, etc. All in all, I had a great experience and I will definitely keep going!"

"I really enjoyed my experience at the salon. The manicurist spent so much time on each of my nails and made them perfect. It was also so nice to have a conversation/connect with the amazing lady who was doing my nails, and not have someone shouting over my head in another language while ignoring me (you get my drift). The place was super clean and their massage chairs were amaaaazing!! I can't wait to go back!!!"