911 Driving School of Orange County

"We did not have a good experience with Lee. My daughter was a brand-new driver with only a few hours experience. We made it very clear that we were looking for him to teach the fundamentals because we wanted a strong start for her. When they returned two hours later my daughter was fighting back tears as he proceeded to completely rip her apart about what a horrible driver she was and that she almost killed herself three time. I pushed back and asked if she was having that many issues why he wouldn't take her to a quieter road and start from the beginning since he knew she was so new. His response, "she wasn't that bad". I realized then he was trying to use scare tactics. And I understand that my daughter may not have been a great listener. She is a total beginner and didn't know how to respond to the driving cues. But the communication did nothing to build trust or rapport with my daughter for future lessons. I tried very hard come to an understanding with him and told him that I really wanted to work with him and his wife. But we could not find a way forward. Clearly there were two very different takes on how the conversation went, as I thought he was extremely rude and he felt I was. This is obviously a situation where the truth is in the middle as tensions were high. However I still think it is incumbent to share my experience as this company is not a good fit for everyone. Rather than being defensive, I hoped the company would respond that they were sorry for the miscommunication and we could go our separate ways."

"Thank you for training my daughter how to drive. She passed her written and driving test on the very first time. We are so confident you prepared her to be a safe and confident drive!! Thank you.. we will be signing our son up in a year!!"

"My daughter's driving instructor, Jakki, was extremely helpful in teaching my 16-year old how to drive and effectively pass the test. Not only did she teach my daughter how to drive, but also gave my daughter confidence behind the wheel. Such a great piece of mind knowing that my daughter is experienced, confident and safe behind the wheel!"

"Thank you for being such wonderful instructors! With your guidance and patience you taught my son the skills to become a safe driver. Thank you for giving him the confidence to drive and helping him prepare. Your lessons are very informative, well-structured and encouraging!"

"I had the pleasure of attending the 911 Driving School and I couldn't be more satisfied with my experience. Jakki, my instructor, was exceptionally patient and understanding throughout the entire process. Her calming presence and expert guidance helped me build my confidence behind the wheel. I would highly recommend 911 Driving School, especially for nervous drivers, and credit Jakki for her excellent teaching skills. Thanks to her, I passed my driving test on the first attempt."