OnPoint Medical Group Corporate Office
1805 Shea Center Drive, Highlands Ranch, CO 80129
Location & Phone number
1805 Shea Center Dr #450, Highlands Ranch, CO 80129, United States
About the Business
OnPoint Medical Group Corporate Office is a leading institution located at 1805 Shea Center Drive in Highlands Ranch, Colorado, United States. This facility serves as the headquarters for a reputable medical group that specializes in providing top-notch healthcare services. In addition to medical services, the corporate office also handles financial matters related to healthcare. With a focus on health and wellness, OnPoint Medical Group is dedicated to providing comprehensive and personalized care to patients. The knowledgeable and experienced staff at this institution are committed to ensuring the well-being of their patients.
Photos
Hours open
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Absolutely terrible customer service. I have called multiple times to resolve a billing issue every dang time I get told a supervisor is in a meeting (likely story) and someone will call me back this has been going on since JANUARY still no help. Not paying till I speak with a supervisor."
"I keep getting notices saying my bill is ready but when I go to pay I get an error that I need invited?? I have left voice messages with billing also and the only response was another link to another website error. This has been going on for a couple of months now and I am feeling like they are going to mess with my credit rating for non payment!"
"I have been trying to reach somebody, anybody, for weeks about a worker's comp claim that was covered but I am still being billed an additional amount for. I have left multiple messages, emailed, and even went to the urgent care office I was treated at and had them send and "internal message" for the billing department to contact me so they can send the bill to the insurance company (which has already said they would cover the rest). I literally cannot reach anybody to get this cleared up. No one ever picks up the phone. I always have to leave a message. No one ever calls back. This is unacceptable."
"Billing is whack. This place took $185 out my account without notifying me causing me to overdraft. I dealt with the Smoky Hill location. I tried to contact this place by email to expedite and resolve. They never responded. It ended up taking almost 2 months to get refunded. This was resolved by the location. Use an different Urgent Care business."
"Extremely unprofessional. refused to schedule services due to not having insurance card available at the moment of calling. hung up on me without even saying good bye or anything to signify the end of the conversation. It was very rude. it was extremely uncomfortable situation... why cant i just bring my card in with me to the appointment? it felt like if i didnt have insurance they were not going to offer me care or service."
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