Best Western Tradewinds

"They closed at 11 and I arrived at 1130. They have a night bell which I rang.... a lot!! I had to book another hotel across the street! The next day I went to the desk and Garrett stated he left me a VM. Won't be staying at a Best Western again! I'm at hotels Monday through Friday and this was the worst customer service ever. I'm in Curacao but when I get back I'll be writing the BBB."

"Horribly thin walls make you feel like you're sharing a room with your neighbors. I was booked for three nights and left a day earlier because it was so unbearable. Rude and condescending staff with awful customer service."

"Came up to Morro Bay for a work trip. Last minute we switched hotels to the Best Western and Garret was more than helpful to accept the state rate and two rooms. What a great staff. I would highly recommend. Garret should be promoted to manager!!"

"Getting expensive. Still a budget value. I would give this 3.5 stars. New ownership. Shame, because we loved the old owners, and we knew the past 2 owners going back 15 years or so. Some time in the past year, they renovated the rooms again. We are not fans of much of the renovations. Manufactured hardwood floors, good. Shutters (that don't keep light out). Closets are gone (too bad). Wall pegs and 2 hangars instead. Smallest bathroom I have ever seen in my life. Bath sink is so small it only serves the purpose of giving water. No room to put anything on this sink. The A/C is new, and functional, however it is very loud. All the new stuff was in disrepair, however they do have someone doing maintenance on site who was there our entire stay. I mentioned it, but somehow it was taken as a complaint. Note: This hotel lies right on one of the busiest streets at Morro, at the top of a hill. So you will hear motor traffic day and night. Here are my scores: 5 - Location. It is almost perfect 3 - Price. For what you get, weekdays versus weekends 2 - Breakfast. There is a sausage and a pancake. No fruit. Not what it used to be. 3 - Showers, hot. but the nozzle is harsh and not adjustable. 2 - The bed is new, but it is a clunky metal thing that makes a racket if you get in, out, or move around in bed. 3 - Furniture is old, but mostly functional, with only a couple of chairs falling apart (held together with duct tape). 4 - Fridge is large, and very functional. Microwave is good. 3 - TV is small, however we never really used it. 1 - Plugs, USB, or other outlets. Compared to modern hotels, there are almost none. 2 power outlets on a small desk. 1 on the wall by the door to the room. 4 - Wifi. it has improved over the years, and very functional. 5 - Service. Room was clean when we got here. We got extra towels, tissues, and TP when we aksed, but we didn't test the in-room service. Day time front desk is curtious. Night desk is better. 5 - Location. Again, it is fantastic. Best breakfast place in town next door (Carla's), and best dinner only a short walk away (Dorns). It's noisy, but only a short walk to the coast to explore town and shops by the water. This place was our goto (once or twice a year). We have stayed at 4 or 5 of the others over the years and liked BW better, plus we are a big time BW customer that stays at a lot of them. Perhaps it is time to look around again. Not sure after this one."