Chili's Grill & Bar

"Chilis has aways been great to me until tonight. We were a group of 7-8 of us and we were surely going to spend $200 + on our dinner. Our server FRANCES was very passive aggressive for no reason. We were a group of friends trying to celebrate my friends birthday. FRANCES was giving us racist vibes. She was very unprofessional and making all of us feel uncomfortable because of her ugly attitude. Please chilis do something about that bitter woman."

"Love Chili's, but their Surf and Turf sucked. Steak was poor quality, and shrimp was small and tasteless. We were overcharged by $200.00. How our waitress did not notice is beyond me. We were being charged for things we didn't even order! Good thing we noticed and had it corrected. Our waitress was very bossy. She asked my kids to stack up plates and pass them to her. I'm not opposed to being helpful, but she had no manners. I observed as my kids obeyed and handled the situation with the utmost respect. My kids and I later discussed the situation, and I praised them for the way they handled the situation. Guess who earned the tip in this situation?!"

"Been a few years but back in for a 3 order purchase. Pickup before 3pm on a Thursday Staff: Good to go, patient when pulling up my gift card purchase on the phone and entering in the card number Ordered up 3 lunch deals for $10 each *(valid before 4pm m-f only) : Burger, chicken salad and sandwich avocado sandwich. The salad was alright, didn't seem worth $10, although it was separated out on the togo tray to keep things crunchy; probably skip that next time. The cheeseburger seemed ok with fries The half sandwich. bread and loaded mash was ok All the lunch special unlike the dinner 3 for $11 deals do not come with drinks and only come with 1 side; except for the salad which only comes as a salad. Parking is easy during the week daylight hours for sure along with plenty togo pickup parking, pretty typical process for several other chilis chains during offpeak hours."

"Do yourself a favor. Pick another restaurant to eat at!!!!!. The curbside pickup that is advertised on the website is nonexistent!!! I placed an order for curbside pickup at 3:08. At the latest it was to be ready at 3:43. Well that never happened. I had to go in and the order still wasn't ready!! After all that. I had to ask the poor young man that gave me the food. If he could wipe the cups that had soda running down the sides. If I could get another bag bc the containers were laying on their side. The soup was spilling. The salsa was spilling in the bag. These pics are the end result of what Chili's in Carson CA served me!!. I wouldn't serve my animal this garbage!!!. I asked for the manager. Who's name is Frank. Who by the way had stains all over his apron as though he had jus come out of a slaughterhouse. He represented this location perfectly. An absolute disaster!!! Frank's only remark was, "I'm sorry you feel that way". I reviewed another Chili's location with the same type of poor service. My only conclusion is that this is Chili's standard for customer service and not just a location mishap. I never would and never will recommend Chili's Grill & Bar to anyone!!!!"