Big O Tires

"Big O did a great job with my tire replacement and wheel alignment. They are quick, friendly, and also help you choose the tire that will work best for you. Very satisfied."

"Lost my business. I buy a pretty good amount of tires for multiple vehicles. I have had a lot of flat tires. I know what can be fixed and what can’t. Went in to get a tire fixed on a vehicle I just bought and the guy behind the desk came out and looked at it for 1 second and said we can’t fix that. I showed him right where the slow leak was. He said again. Can’t fix that. I went down the street to American Tires. As usual. Fixed it no problem and didn’t even charge me. I already ordered my next set of tires for my work truck while I waited. As some of the other reviews said. They used to be great and now they’re not. I recommend American Tires down the road."

"These guys are awesome. Eddie and the gang know their stuff. I own a 2021 toyota highlander hybrid xle with 25K miles and new tires about 2k miles on them. The car was pulling to the right. Took it initially to the dealership the aligned it and was still pulling. Then took it to wheel works and they aligned and after that the car was still pulling. It seems like no one test drove the car at these places. Then wheel works again for another alignment and after all done car still pulling. Finally took it to Eddie and this Big O Tires location , they did a cross rotate check and issue wouldn't go away so they still suspected needed alignment. They did a alignment with their equipment and test drove it to make sure it is no pulling. Then I drove it and the car is completely fixed and not pulling. I am soooo happy with their skills. Definitely recommend them for any tire purchase and service work."

"After being a repeat customer in the past, I do not recommend. This shop caused costly damage to my vehicle. At first, they admitted it and told me they would repair the damage but later the manager denied that they caused the damages and lied to me about what was required to fix it. I have not been able to get any resolution from Big-O at the corporate level or the store level. I would stay away at all cost. Dishonest business unfortunately. Update: No attempt to reach the company or customer service has been met by any response at all. I believe Big -O does not care about their customers."

"Bought 4 brand new tires for my Range Rover and they damaged all 4 rims on installation. The owner was not willing to help with the repairs in fixing the rims that they damaged. I went to multiple tire shops for second opinion and they all stated the mounting tool damaged my rims when they replaced the tires."