Big O Tires

"I was traveling to Sonoma for an urgent matter on Veteran's Day. I got to Napa and my tire completely blew out. I had to get it towed and the nearest reputable shop was Big O. What tremendous luck I had. The store manager, Eric helped me right away. He tried to get our existing tire and when there was no stock, he got me another brand that matches perfectly and saved me money. He had a lot of work that day, but was able to get me in very quickly and fixed my tire situation with high quality. I was even able to address my urgent matter. If I didn't live 2 1/2 hours away, I would go to Eric for all of my tire needs. Thanks so much!"

"This is the second time purchasing tires at Big O. I came in for the Presidents Day Sale and the staff showed me the available options without trying to upsell the more expensive tires and services. I also appreciate how fast they put on the new tires considering I didn't have an appointment. Will definitely be back again."

"This is the best Big O that I have been to thus far and Joseph Brainard was an excellent customer service rep. He was honest about my front brakes and told me that I still had some time before I have to replace them, when another mechanic told me that I needed to replace them immediately. I would definitely recommend this Big O."

"The store manager Joe met me as I was walking towards the building. I gave him the key and he was off to begin my walk-in oil change service. He notified me of what services could be needed with my mileage. He and the other employees that I dealt with were exceptionally nice and thorough. I felt like I was in excellent hands. Love the Napa store."

"Went to Big O for an oil change had never been there before for any service person I talk to was Eric who is very nice. I was told that they were pretty busy and I might have to wait a little while and I could leave my car if I wanted to and I said no. That's okay. I'll just wait which I did. He explained it might take about an hour or a little over and I said that's fine. I did notice there were a few people in front of me so I made myself comfortable. Everything was nice and clean and cool inside. I was expecting to be there for at least an hour or more but to my surprise it only took about 40 minutes. I was out of there. My car was nice and clean and it felt wonderful when I took off it rotated my tires changed. My oil changed my filter and enjoyed talking to Eric. Super nice! Definitely will go back. Had no idea that they were full service mechanics so I will be taking my car there. Thank you Big O Napa, California"